Inside Sales Rep

$42,640 - $61,360/Yr

United Rentals - Kennewick, WA

Full-time - Entry Level

Kennewick, WA

Rental and Leasing Services

About the position

As an Inside Sales Rep at United Rentals, you will be instrumental in executing the branch's business plan by addressing the needs of a diverse customer base. This role involves various functions including equipment rentals, customer relations, telemarketing, and collections, with a primary focus on increasing revenue through proactive sales and exceptional customer service.

Responsibilities

• Establish an understanding of the rental business related to specialty engineered rental products and services.
• Establish new rental and sales accounts through telemarketing and by serving call-in customers.
• Process rental quotations, reservations, contracts, and invoices in compliance with company policies and procedures.
• Educate customers on proper equipment usage and safety procedures.
• Ensure the accuracy of all contract-related information entered into the branch's computer system.
• Coordinate and track daily equipment pickups and returns.
• Run all reports necessary to monitor equipment and facilitate smooth operations.
• Coordinate with all inside and outside branch employees to deliver customer satisfaction.
• Maintain accurate inventory records of branch assets.

Requirements

• Associate's degree or equivalent combination of experience and education (Bachelor's degree preferred).
• Strong customer service orientation and sales experience/skills.
• Proficiency with MS Office (Word and Excel).
• Strong verbal and written communication skills.
• Engineering aptitude: ability to properly size, quote, install and maintain large projects.
• Valid driver's license with acceptable driving record.

Benefits

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture