Inside Sales Representative (323)

Australian Broadcasting Corporation (ABC) - Salem, OR

Full-time - Entry Level

Salem, OR

Broadcasting and Content Providers

About the position

The Inside Sales Representative at ABC Supply Co. Inc. plays a crucial role in providing exceptional service to customers purchasing roofing, building, and remodeling products. This position involves understanding customer needs, recommending appropriate products, and ensuring a smooth sales process. The representative will work in a supportive environment that values employee contributions and fosters professional growth.

Responsibilities

• Determining customers' needs and recommending appropriate products and solutions.
• Following a product/supply checklist for each customer's job and up-selling additional products and supplies.
• Answering telephones and entering sales orders.
• Accepting payment and applying it to the appropriate customer account.
• Coordinating customer pick ups with the warehouse.
• Following up on deliveries to ensure materials arrived on time with all items accounted for.
• Reordering products to keep the store and warehouse shelves well stocked.
• Addressing and resolving service concerns, should they arise.

Requirements

• 1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew).
• Excellent communication and interpersonal skills.
• Effective time management and prioritization skills.
• Basic computer skills.
• Positive attitude and team player.
• Detail and service-oriented.
• Bilingual in Spanish / English.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid sick time
• Paid holidays
• 401(k) matching
• Employee assistance program