Sonepar USA - McComb, MS
posted 23 days ago
Full-time
McComb, MS
Merchant Wholesalers, Durable Goods
About the position
The Inside Sales Representative at Sonepar USA Inc. is responsible for supporting Outside Sales by managing customer orders and ensuring customer satisfaction. This role involves understanding product offerings, utilizing company software for pricing and order entry, and resolving any issues related to customer orders. The representative will also promote special promotions and demonstrate products to customers.
Responsibilities
- Supports Outside Sales with customer orders.
- Determines type of merchandise desired by becoming familiar with products sold and utilizing vendor catalogs and other reference materials.
- Utilizes Eclipse program for pricing structure and order entry.
- Estimates date of delivery based on knowledge of company delivery schedule.
- Resolves customer order problems and complaints promptly.
- Describes/demonstrates products using samples or catalogs showing features and benefits.
- Sells and promotes branch and company-wide special promotions as directed.
Requirements
- High school diploma or equivalent.
- Six months or more of related experience.
- Effective interpersonal communication skills.
- Ability to perform math functions associated with the job such as addition, subtraction, multiplication and division in all units of measure, using whole numbers, common fractions and metric scales.
- Ability to calculate amounts such as discounts, interest and commissions.
- Ability to read and interpret documents such as technical or general business publications.
- Basic computer skills including Microsoft Office products.
- Basic electrical product knowledge.
