Inside Sales Representative/Customer Service

$35,360 - $35,360/Yr

Eaton Compressor - Clayton, OH

Full-time - Entry Level

Clayton, OH

Machinery Manufacturing

About the position

The Inside Sales Representative/Customer Service role at Eaton Compressor involves serving customers by selling products and addressing their needs. The position focuses on maintaining existing accounts, acquiring new customers, and ensuring customer satisfaction through effective communication and problem-solving skills.

Responsibilities

• Serves customers by selling products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Submits orders by referring to price lists and product literature.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.

Requirements

• 1 year of customer service experience (preferred)
• Strong customer service skills
• Ability to meet sales goals
• Closing skills
• Prospecting skills
• Self-confidence
• Product knowledge
• Presentation skills
• Client relationship management
• Motivation for sales
• Technical skills (a plus)

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off