Inside Sales Representative - Houston
Amica Mutual Insurance - Sugar Land, TX
posted 3 days ago
About the position
At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it! As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Sugar Land, TX is seeking an Inside Sales Representative to join the team! This position involves converting inbound calls into new policy growth and driving results through relationship building.
Responsibilities
- Answer incoming calls to assist potential and existing clients with their insurance inquiries.
- Identify and address customer needs with available products.
- Proactively make outbound calls to follow up on leads, engaging potential clients to convert inquiries into sales.
- Adhere to Amica's phone standards and protocols to ensure productivity and consistency in customer interactions.
- Document all sales activities in a timely and organized manner to ensure appropriate follow-up.
- Complete required continuing education to remain compliant with industry standards and regulations.
Requirements
- High school diploma or equivalent education required.
- Previous customer service and sales experience.
- Excellent interpersonal and communication skills.
- Computer keyboard and processing skills.
- Previous insurance background is a plus, but not required.
Benefits
- Medical, dental, vision coverage, short- and long-term disability, and life insurance.
- Paid Vacation - you will receive at least 13 vacation days in the first 12 months.
- 14 paid holidays observed.
- 6 days sick time at hire, 6 additional days sick time at 90 days of employment.
- Generous 401k with company match and immediate vesting.
- Annual 3% non-elective employer contribution.
- Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals.
- Generous leave programs, including paid parental bonding leave.
- Student Loan Repayment and Tuition Reimbursement programs.
- Generous fitness and wellness reimbursement.
- Employee community involvement.
- Strong relationships, lifelong friendships.
- Opportunities for advancement in a successful and growing company.
