This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees. The role involves answering new and existing customer phone calls while following sales processes, consultatively working with customers to close sales by gathering information, determining needs, and scheduling installation appointments. Additionally, ensuring customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
Responsibilities
- Answer new and existing customer phone calls while following sales processes.
- Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
- Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
Requirements
- One year of sales experience preferred.
- Proven sales ability and closing skills.
- Strong listening skills used to conduct needs analysis.
- Excellent problem solving and communication skills.
- Ability to multi-task while speaking to prospects.
Benefits
- Unlimited earning potential with uncapped commissions
- Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
- Paid Time Off
- Career growth opportunities
- 5 Weeks paid training
- No cold calling
