Inside Sales Representative New

$54,080 - $58,240/Yr

Holistic Industries

Full-time - Entry Level

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Inside Sales Representative will play a crucial role in expanding the company's cannabis business by fostering long-term client relationships and addressing customer needs for Holistic products. This position involves collaboration with the Outside Sales Team to enhance brand visibility and customer satisfaction.

Responsibilities

• Work with the Outside Sales Team to develop positive relationships with customers and distributors.
• Act as the customers' primary point of contact and handle individual needs.
• Co-manage a portfolio of accounts to achieve long-term success.
• Upsell Holistic products during customer interactions and order taking.
• Suggest actions to improve sales performance and identify growth opportunities.
• Track and report on customer preferences, providing feedback to Marketing and Sales.
• Resolve conflicts and provide timely solutions to customers.
• Regularly report on the status of accounts and transactions as requested.
• Raise awareness of the company's brands using marketing tools and attending events.
• Maintain thorough knowledge of the industry, company, and its products.

Requirements

• At least 3 years of sales or related customer-focused experience.
• Strongly preferred experience in the cannabis industry.
• Excellent written and verbal communication and negotiation skills.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint).
• Experience with CSR software.
• Ability to deliver an excellent customer experience.
• High level of attention to detail.
• Understanding of sales performance metrics.
• Professional demeanor and strong work ethic.
• Ability to work independently and adapt to changing priorities.
• Able to maintain confidentiality.
• Ability to work collaboratively in a team environment.
• Ability to work a nontraditional schedule, including evenings and weekends.