Inside Sales Representative (Products/Government)

Black Box Corporation - Plano, TX

Full-time

Plano, TX

Computer and Electronic Product Manufacturing

About the position

The Inside Sales Representative (Products/Government) is responsible for generating leads and managing an active pipeline of new business opportunities within the assigned market. This role involves proactive promotion of Black Box products, building customer relationships, and ensuring effective communication of customer requirements. The representative will work closely with other team members and departments to facilitate a smooth sales process and achieve financial objectives.

Responsibilities

• Generate leads through cold calling, follow-up calls, and networking.
• Identify and qualify opportunities to promote Black Box within the assigned market.
• Build and manage an active pipeline of new business opportunities through prospecting and lead nurturing.
• Capture all prospective leads into Salesforce.com for proper resource allocation.
• Manage customer relationships and understand future requirements effectively.
• Anticipate customer business drivers and deliver updates proactively.
• Collaborate with team members and departments to respond to customer needs.
• Support Account Managers and Sales Engineers as needed.
• Develop new and existing accounts through effective solution selling.
• Maintain awareness of gross profit, margin, and financial objectives to achieve assigned quota.
• Provide weekly forecast updates on Salesforce.com opportunity funnel.

Requirements

• High School Diploma/GED; Associates Degree preferred.
• 3 years of experience in a similar sales role within the technology products sector.
• Excellent communication, presentation, and interpersonal skills.
• Ability to stay current with market/industry dynamics.
• Knowledge of data communications products and services.
• Ability to identify and analyze customers' business needs.
• Ability to effectively learn and utilize required software and system applications.
• Ability to work overtime as necessary.