Wolters Kluwer - Charleston, WV

posted about 1 month ago

Full-time - Entry Level
Onsite - Charleston, WV
Publishing Industries

About the position

This remote position is focused on telephonic inbound and outbound sales, aimed at generating revenue and profit margins for small to large-sized accounts. The role involves learning sales techniques, reporting activities to the Inside Sales Team Leader, and occasionally participating in key account sales teams to provide ongoing service and support.

Responsibilities

  • Generate qualified leads via telemarketing and email, transitioning effectively to the sales team
  • Follow up on marketing qualified leads and conduct research to set meetings for the sales team
  • Participate in calling campaigns targeting accounts/prospects from pre-defined lists
  • Identify key buying influencers within accounts to determine budget and timeline
  • Build and cultivate relationships through initiating and following up communications to move leads through the sales funnel
  • Develop and maintain detailed client records using CRM software, Salesforce.com
  • Set customer appointments for sales reps via Outlook
  • Present and demonstrate products effectively via webcast
  • Provide regular communication and updates on relevant deals with manager and sales team members
  • Support sales efforts at trade shows and other meetings
  • Navigate and communicate throughout a hospital organization from department level contacts to C-level leadership
  • Maintain a working knowledge of products through release training and engagement in showcases as needed
  • Meet target Key Performance Indicators (KPI's) for calls and emails
  • Support company objectives and achieve goals successfully
  • Provide feedback to management on market and product issues
  • Participate in quarterly and annual sales meetings
  • Attend and successfully complete regularly scheduled training sessions
  • Maintain awareness of P1S quality statement, follow P1S quality manual and comply with all required procedures within the quality system
  • Maintain awareness of and comply with all policies and procedures necessary to market a safe and effective regulated medical device

Requirements

  • Bachelor's degree or equivalent job experience
  • 1+ years prior telemarketing, customer service, or sales experience, or high academic and prior work achievements

Nice-to-haves

  • Professional and courteous phone presence
  • Ability to work independently and be self-motivated
  • Comfortable in a fast-paced environment with flexibility
  • Strong computer skills

Benefits

  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
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