Inside Sales Representative (Remote-USA)

About the position

The Inside Sales Representative is a remote telephonic sales role focused on generating revenue and profit margins through inbound and outbound sales activities. The representative will engage with small to large-sized accounts, primarily through telemarketing and email, while also supporting the sales team by setting appointments and maintaining client records. This position requires effective communication and relationship-building skills to navigate various levels within hospital organizations and meet sales targets.

Responsibilities

• Generate qualified leads via telemarketing and email, transitioning them to the sales team.
• Follow up on marketing qualified leads and conduct research to set meetings for the sales team.
• Participate in calling campaigns targeting accounts from pre-defined lists.
• Identify key buying influencers within accounts to determine budget and timeline.
• Build and cultivate relationships through effective communication and follow-up.
• Develop and maintain detailed client records using CRM software, Salesforce.com.
• Set customer appointments for sales reps via Outlook.
• Present and demonstrate products effectively via webcast.
• Provide regular communication and updates on relevant deals with management and sales team members.
• Support sales efforts at trade shows and other meetings.
• Navigate and communicate throughout a hospital organization from department level contacts to C-level leadership.
• Maintain a working knowledge of products through training and engagement in showcases.
• Meet target Key Performance Indicators (KPI's) for calls and emails.
• Support company objectives and achieve goals successfully.
• Provide feedback to management on market and product issues.
• Participate in quarterly and annual sales meetings.
• Attend and successfully complete regularly scheduled training sessions.
• Comply with all policies and procedures necessary to market a safe and effective regulated medical device.

Requirements

• Bachelor's degree or equivalent job experience.
• 1+ years prior telemarketing, customer service, or sales experience, or high academic and prior work achievements.

Nice-to-haves

• Professional and courteous phone presence.
• Ability to work independently and be self-motivated.
• Comfortable in a fast-paced environment with flexibility.
• Strong computer skills.

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave