Wolters Kluwer - Helena, MT

posted about 1 month ago

Full-time - Entry Level
Onsite - Helena, MT
Publishing Industries

About the position

The Inside Sales Representative is a remote telephonic sales role focused on generating revenue and profit margins through inbound and outbound sales activities. The representative will engage with small to large-sized accounts, primarily through telemarketing and email, while also supporting the sales team by setting appointments and maintaining client records. This position requires effective communication and relationship-building skills to navigate various levels within hospital organizations and meet sales targets.

Responsibilities

  • Generate qualified leads via telemarketing and email, transitioning them to the sales team.
  • Follow up on marketing qualified leads and conduct research to set meetings for the sales team.
  • Participate in calling campaigns targeting accounts from pre-defined lists.
  • Identify key buying influencers within accounts to determine budget and timeline.
  • Build and cultivate relationships through effective communication and follow-up.
  • Develop and maintain detailed client records using CRM software, Salesforce.com.
  • Set customer appointments for sales reps via Outlook.
  • Present and demonstrate products effectively via webcast.
  • Provide regular communication and updates on relevant deals with management and sales team members.
  • Support sales efforts at trade shows and other meetings.
  • Navigate and communicate throughout a hospital organization from department level contacts to C-level leadership.
  • Maintain a working knowledge of products through training and engagement in showcases.
  • Meet target Key Performance Indicators (KPI's) for calls and emails.
  • Support company objectives and achieve goals successfully.
  • Provide feedback to management on market and product issues.
  • Participate in quarterly and annual sales meetings.
  • Attend and successfully complete regularly scheduled training sessions.
  • Comply with all policies and procedures necessary to market a safe and effective regulated medical device.

Requirements

  • Bachelor's degree or equivalent job experience.
  • 1+ years prior telemarketing, customer service, or sales experience, or high academic and prior work achievements.

Nice-to-haves

  • Professional and courteous phone presence.
  • Ability to work independently and be self-motivated.
  • Comfortable in a fast-paced environment with flexibility.
  • Strong computer skills.

Benefits

  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
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