Inside Sales Representative

Great Lakes Landscape Supply - Cedar Springs, MI

Full-time - Entry Level

Cedar Springs, MI

Merchant Wholesalers, Nondurable Goods

About the position

The Inside Sales Representative at Great Lakes Landscape Supply is responsible for driving sales growth by engaging with customers, providing product expertise, and building strong relationships. This role involves understanding customer needs, promoting product offerings, and closing sales through effective communication.

Responsibilities

• Proactively reach out to existing and potential customers through phone calls, emails, and other communication channels.
• Identify customer needs, understand project requirements, and recommend suitable products from our inventory.
• Develop a deep understanding of our product range, including features, benefits, and applications.
• Prepare accurate and competitive price quotes for customers.
• Negotiate terms and close sales to meet or exceed sales targets.
• Build and maintain strong relationships with customers to enhance loyalty and repeat business.
• Provide exceptional customer service by addressing inquiries, concerns, and providing timely information.
• Work closely with the customer service and logistics teams to ensure seamless order processing and timely delivery.
• Track and manage customer orders, ensuring accuracy and customer satisfaction.
• Maintain detailed records of sales activities, customer interactions, and outcomes.
• Generate regular reports on sales performance and contribute insights for continuous improvement.

Requirements

• Proficiency in Microsoft Outlook and Microsoft Office.
• Strong customer service skills.
• Mid-level experience in sales or related field.
• Excellent organizational skills.
• Leadership abilities.

Benefits

• Health insurance
• 401(k)
• Paid time off
• 401(k) matching