Inside Sales Representative

$29,120 - $60,320/Yr

Stride K12 - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

Educational Services

About the position

The Inside Sales Representative plays a crucial role in achieving revenue goals by acquiring new clients and maintaining relationships with existing clients in the education technology market. This position involves utilizing sales skills and customer service focus to grow the assigned territory business through prospecting and effective communication. The representative will receive training to build strong customer relationships and meet sales targets, primarily through cold-calls and emails.

Responsibilities

• Utilize lead information to identify prospects and reach decision-makers to develop effective consultative relationships.
• Drive revenue by selling the organization's products and/or services to established customers or new prospects via telephone and email.
• Perform a wide range of sales and support activities including prioritizing leads, maintaining data within the CRM system, setting appointments, conducting product demonstrations, and answering general questions throughout the sales process.
• Ensure clients understand the value proposition and features of the products they purchase, including licensing and enrollment processes.
• Serve as a primary point of contact and liaison for accounts receivable as appropriate.
• Provide recommendations for innovative outreach efforts to schools and districts.
• Build and maintain extensive K12 product knowledge to effectively communicate benefits to prospects.
• Build and maintain extensive knowledge of the education industry, trends, competitors, and their products, and proactively share that information within the Inside Sales Team.
• Participate and contribute to channel-specific initiatives, meetings, training, professional development, and other sales activities.
• Provide timely and accurate reporting of pipeline, forecasts, account plans, and territory management activities as required.
• Research territory trends, competition, and funding sources to strategically drive new sales.

Requirements

• Bachelor's degree AND Two (2) or more years of direct client experience with knowledge of sales techniques (closing, negotiating, consultative sales) OR Equivalent combination of education and experience.
• Excellent oral and written communication skills.
• Ability to achieve quarterly and annual revenue targets.
• Ability to build and nurture relationships with decision makers at various levels.
• Prior exposure to a Customer Relations Management System (CRM).
• Team-oriented with the ability to work effectively across the organization to solve issues.
• Ability to work autonomously and demonstrate strong time management and organizational skills.
• Ability to effectively manage competing priorities in a results-oriented atmosphere while demonstrating resilience.
• Ability to respond appropriately to feedback, mentoring, and coaching.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and web proficiency.
• Ability to travel up to 15% of the time.

Nice-to-haves

• Strong interest in the education industry, preferably K-12.
• Proven record of exceeding sales growth performance goals.
• Proficiency with Salesforce.
• Ability to collaborate with marketing to devise and implement effective campaigns.

Benefits

• Health benefits
• Retirement contributions
• Paid time off
• Eligible employees may receive a bonus