Inside Sales Representative

$49,920 - $62,400/Yr

Rexel Group - Fort Collins, CO

Full-time - Entry Level

Fort Collins, CO

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Inside Sales Representative at Rexel USA is responsible for proactive sales and marketing efforts through telephone and email communication, aimed at increasing profitable sales. This role involves establishing and maintaining customer relationships, processing quotes and orders, and prospecting for growth within the existing customer base. The position is based in Fort Collins, CO, and offers opportunities for professional growth and a supportive work culture.

Responsibilities

• Process telephone orders by quoting product prices, delivery specifications, and payment terms.
• Assist outside sales personnel by processing priority transactions.
• Utilize company digital tools to sell, market, promote, and demonstrate products.
• Prospect for new accounts within a specified geographical territory.
• Manage a defined customer base and establish and maintain customer relationships.
• Learn and evaluate customer operations to identify objectives and preferences.
• Close orders and resolve customer issues promptly using root-cause analysis.
• Process product quotations/proposals and provide continuous follow-up throughout the purchasing cycle.
• Gather and report information regarding the company, competitors, pricing, and market trends.
• Participate in product meetings, seminars, and training to enhance product knowledge.

Requirements

• High school diploma or GED
• 2+ years of customer service, sales, or electrical distribution experience
• Ability to handle basic/intermediate issues and problems
• Basic/intermediate product and application knowledge
• Customer-oriented with excellent communication, presentation, organization, and problem-solving skills
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation and interpersonal skills
• Familiarity with Microsoft Office and relevant ERP systems and CRM tools
• Ability to work overtime as needed

Nice-to-haves

• Experience in electrical distribution
• Knowledge of digital sales tools
• Experience with customer relationship management

Benefits

• 401(k) matching
• Commuter assistance
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Paid vacation and sick time
• Paid company holidays plus flexible personal days
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance
• Professional Training & Development Programs
• Career Advancement Opportunities