Inside Sales Representative

DXP Enterprises - Dickinson, ND

Full-time - Entry Level

Dickinson, ND

Merchant Wholesalers, Durable Goods

About the position

The Inside Sales Representative at DXP is responsible for providing exceptional customer service and support for industrial customers. This role involves responding to inquiries, processing orders, managing inventory, and assisting outside sales efforts. The representative plays a crucial role in ensuring customer satisfaction and driving sales through effective communication and organization.

Responsibilities

• Responding to customer inquiries regarding company products and services
• Processing customer phone orders
• Checking availability of stock and shipping dates
• Inventory management
• Quoting prices, filling orders to customer specifications, and processing sales data via computer
• Assisting the outside sales by preparing price quotes and sourcing products
• Shipping and receiving coordination

Requirements

• Experience with Microsoft Office programs including Outlook, Excel, Word, and PowerPoint
• Excellent communication skills
• Ability to work independently and be attentive
• Prior inside sales/customer service experience
• Data entry skills, organization, multi-tasking, and customer focus
• Strong typing skills, spelling, and grammar
• Acceptable driving record according to company guidelines

Benefits

• Medical
• Dental
• Vision
• Flexible Spending
• 401(k)
• Paid holidays
• Life and Disability Insurance
• Additional supplemental products