Inside Sales Representative

$37,440 - $58,240/Yr

New Castle Building Products - Baltimore, MD

Full-time - Entry Level

Baltimore, MD

11-50 employees

Building Material and Garden Equipment and Supplies Dealers

About the position

New Castle Building Products is seeking an Inside Sales Representative for their Baltimore branch. This role involves handling phone calls and emails, providing quotes for the outside sales team and contractor accounts, and managing the processing of completed orders and projects. The ideal candidate should possess excellent interpersonal skills and be able to communicate effectively with contractors, homeowners, and team members in a fast-paced environment.

Responsibilities

• Handle phone calls and emails from customers.
• Provide quotes for the outside sales team and contractor accounts.
• Manage the processing of completed orders and projects.
• Prepare quotes for potential customers.
• Handle and process customer returns.
• Develop and maintain a working technical knowledge of products sold.
• Coordinate customer delivery requirements with the dispatcher.
• Share responsibility for inventory management and purchasing.

Requirements

• Bi-Lingual (Spanish) is a plus.
• Must have a customer service first attitude.
• Basic math skills are required.
• Good memory to retain technical knowledge on building materials.
• Prior experience with building materials is a plus.
• Ability to work in a fast-paced environment.
• Commitment to the Company's mission and core values.
• Excellent communication skills.

Nice-to-haves

• Experience in inventory management.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid holidays
• Vision insurance