Inside Sales
About The Position
The Inside Sales Representative - Division is a key member of our Sales Team, responsible for supporting contractors, builders, and homeowners by providing expert guidance on product selection, pricing, and order coordination. This position collaborates closely with the Outside Sales Team and Yard Operations to deliver seamless and exceptional customer experience from initial inquiry through final delivery. Founded in 1893, Rio Grande Co. has proudly served the Denver and Rocky Mountain region for over 132 years. What began as a fuel and feed business has grown into a trusted distributor, fabricator, and building materials resource supporting construction projects across Colorado. As a multi-generational, family-led company, members of the Peterson family – Erik, Elmer, Donald, and Bruce – have guided our growth and long-standing contribution to Colorado’s construction industry. At Rio Grande Co., we build more than structures — we build teams, careers, and futures. What sets us apart: A family-founded culture that prioritizes people and relationships A workplace grounded in safety, respect, and accountability Transparent leadership and clear expectations Investment in employee development and training A commitment to doing the right thing for our employees, customers and communities
Requirements
- Minimum of 2 years’ experience in inside sales or customer service, preferably within the building materials or construction industry.
- Strong knowledge of masonry, stone, or brick products is highly preferred.
- Bilingual skills (English/Spanish) are strongly preferred.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency with computers and basic sales software; experience with ERP systems is a plus.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Professional demeanor, positive attitude, and strong team orientation.
Responsibilities
- Assist walk-in customers, phone callers, and email inquiries by providing information on stone and brick products, pricing, availability, and application.
- Generate quotes, process orders, and conduct follow-up communications to ensure customer satisfaction and close sales.
- Develop and maintain an in-depth knowledge of product lines, including natural stone, thin veneer, manufactured stone, and brick.
- Communicate with vendors and the Purchasing Team to source special-order materials and provide customers with accurate lead times.
- Collaborate with Outside Sales Representatives to support their accounts and uphold high service standards.
- Maintain showroom displays, samples, and marketing materials in a clean, organized, and up-to-date manner.
- Track open orders and coordinate with Yard Operations to ensure accurate and timely deliveries.
- Assist with material takeoffs and estimates for customer projects as needed.
- Build long-term customer relationships through reliable communication and exceptional follow-through.
- All other duties assigned.
Benefits
- 401(k) Plan
- Discretionary Employer Matching & Profit Sharing
- Paid Sick, Vacation, Jury Duty, and Bereavement
- Multiple medical plan options
- Dental and Vision insurance
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Company-paid and voluntary life insurance
- Short-term and long-term disability coverage
- Accident and supplemental insurance
- Paid training and career development
- Employee Assistance Program (EAP)
- Other value-added employee benefits
- performance-based bonuses or incentives
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
