Inside Sales Representative

Full-time - Entry Level

Tallahassee, FL

Administrative and Support Services

About the position

Arrow Exterminators is looking to hire a full-time Inside Sales Representative to sell additional services to existing and former customers by phone. They will also provide administrative support to service centers by answering phones, scheduling services, and managing payment data. This position requires exceptional customer service and is also required to meet daily call volume standards. This position earns an hourly rate plus commissions.

Responsibilities

• Sell additional services to existing and former customers by phone.
• Provide administrative support to service centers by answering phones, scheduling services, and managing payment data.
• Meet daily call volume standards.
• Introduce and educate customers on services that best benefit their needs.
• Enroll customers in services.
• Generate leads and appointments through telephone conversations.
• Document interactions and call activity in the customer relations management system.
• Support the administrative team by answering inbound calls for scheduling, billing, or problem resolution.

Requirements

• Previous customer service experience, preferred.
• Excellent telephone skills.
• Basic computer skills.
• Ability to pass and maintain any state regulatory agency-required licensing/certification exams.
• Able to pass internal technical exams.
• High school diploma or equivalent.
• Able to work a 40-hour (minimum) work week.
• Willing to work minimal overtime as needed.

Benefits

• Generous time off.
• 11 paid holidays.
• 401(k) with company match, Roth IRA.
• Medical, dental and vision insurance.
• High deductible HSA.
• Telemedicine.
• Disability, cancer, and accident insurance.
• Health & wellness suite.
• Company-paid + additional, optional, life insurance.