Inside Sales Representative

$75,000 - $95,000/Yr

Unclassified - Charlotte, NC

Full-time - Entry Level

Charlotte, NC

About the position

The Inside Sales Representative at Northline Roofing, LLC is a clerical role focused on managing existing company relationships and supporting the Outside Sales Representatives. This position plays a crucial role in increasing income and revenue by handling client management, creating estimates, and overseeing accounts receivable. The successful candidate will work closely with the owner and the sales team to ensure exceptional service delivery to customers.

Responsibilities

• Providing outstanding Customer Service.
• Communicating with all customers from the beginning, middle, and end of the project.
• Answering the main NL phone with positive communication to direct customers to the right place.
• Assisting customers with any needs they may have.
• Assisting the sales team with the necessary documentation to move jobs through the Northline Sales Process.
• Assisting with moving jobs through the payment process.
• Managing relationships with accounts and supporting all customers.
• Assisting in managing schedule and key appointments with all Sales Reps.
• Managing the CRM system for the directed Sales team.
• Assisting in cold calling within the triad area.
• Researching accounts and generating or following through on sales leads.
• Attending meetings and training to keep abreast of the latest developments.

Requirements

• Experience in customer service.
• Proficiency in Google Suite.
• Strong computer skills.
• Excellent communication skills.
• Detail-oriented and organized.
• Self-motivated and driven.

Benefits

• Salary
• Company Tech Provided
• PTO Days
• Cold Brew on Tap!
• Advancement for growth in the company