Inside Sales Representative

$52,960 - $66,200/Yr

Unclassified - Coppell, TX

Full-time - Entry Level

Coppell, TX

1,001-5,000 employees

About the position

The Inside Sales Representative at Tremco Construction Products Group is responsible for generating new leads and converting them into long-term customers. This role focuses on building strong relationships with clients, understanding their needs, and providing a seamless sales process to achieve sales targets. The representative will work closely with customers to provide technical information, prepare quotations, and maintain accurate records in Salesforce.com.

Responsibilities

• Meet or exceed sales goals and objectives set by leadership.
• Generate revenue by soliciting and obtaining orders, understanding and interpreting technical requirements, providing technical information, and developing accounts.
• Develop meaningful relationships with customers to encourage trust and loyalty by building rapport, providing technical information/explanations, and preparing quotations.
• Research accounts, identify key players, assess competitors, analyze/summarize information and trends, generate interest, and identify sales opportunities.
• Maintain and expand database of prospects within assigned territory and build pipeline.
• Maintain accurate and up-to-date information in Salesforce.com.
• Source, generate, and follow-up on cold and warm leads to further the sales process including inbound and outbound calls and emails.
• Understand customer needs and requirements and identify product features and benefits that address needs and add value.
• Close sales and fill orders by transferring orders to fulfillment, communicating expected delivery date, etc.
• Notify team members of One Tremco qualified opportunities for further development and closure.
• Update job knowledge by studying new product descriptions and participating in educational opportunities.

Requirements

• High school diploma or GED required.
• Minimum of three years experience in a sales or outbound customer service role with a proven track record of meeting or exceeding sales targets/quotas.
• Experience working with Salesforce.com or similar CRM.
• Ability to cold call and reach out to customers who have purchased products is preferred.

Nice-to-haves

• Bachelor's degree in marketing, communication, construction management or related field preferred.
• Highly motivated, assertive, competitive, with a positive demeanor.
• Excellent organizational and follow-up skills.
• Exceptional customer service skills.
• High degree of flexibility and the ability to effectively manage multiple concurrent projects and a fluctuating workload.
• Demonstrated ability to prioritize and manage time effectively.
• Excellent written and verbal communication, presentation, and listening skills.
• Understand common objections and develop strategies to overcome them.
• Intermediate math skills to calculate percentages, sales prices, and discounts quickly and accurately.
• Team-oriented with the ability to build collaborative relationships with internal departments.
• Strong persuasion and influencing skills required to close sales.
• Strong phone presence, positive personality, demonstrates tenacity and resiliency.
• Accepts ownership and accountability.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Outlook, etc.) and CRM software such as Salesforce.com.

Benefits

• Health insurance
• Paid holidays
• Paid time off
• 401(k) Savings and Trust & Plan with company match
• Company Pension Plan
• Performance Based Bonus/Commission
• Continuing education