Inside Sales Representative

Gmsi Group - Oxford, MA

Full-time - Entry Level

Oxford, MA

Merchant Wholesalers, Durable Goods

About the position

The Inside Sales/Account Representative is responsible for responding to customer inquiries, placing orders, and developing new business opportunities through various outreach methods. This role requires in-depth knowledge of the company's products and services, as well as maintaining relationships with existing customers. The position is full-time, with a focus on sales and customer service in a growing company that has been in operation for over 40 years.

Responsibilities

• Respond to customer inquiries and place orders.
• Develop new business opportunities through cold calling, emails, and direct mail.
• Maintain relationships with existing customers.
• Utilize CRM and Microsoft Office tools to manage sales activities.
• Provide excellent customer service and support.

Requirements

• High school diploma or GED required.
• Previous sales experience preferred, but willing to train the right person.
• Clear verbal communication and phone skills are essential.
• Experience with CRM and Microsoft Office (Word and Excel).
• Organized and able to resolve problems with reasonable ease.

Nice-to-haves

• Excellent communication skills including written, verbal, and listening.
• Ability to multi-task and manage time effectively.
• Strong negotiation skills.
• Reliable, organized, and detail-oriented.

Benefits

• 401(k)
• Health insurance
• Paid time off
• Bonus opportunities