Inside Sales Representative

CCICareers - Wichita, KS

Full-time - Entry Level

Wichita, KS

About the position

The Inside Sales Representative at IBT Industrial Solutions is responsible for providing exceptional sales and customer service support to clients. This role involves assisting customers with product sourcing, pricing, and proposals while maintaining strong relationships with vendors. The position is designed for individuals who are dependable and eager to contribute to a team-oriented environment, with opportunities for career advancement and professional growth.

Responsibilities

• Provide inside sales and customer service support for all IBT customers with application assistance, product sourcing, vendor assistance, and pricing and proposals.
• Support customers with product sourcing, pricing assistance, proposal presentation, billing, order entry and promotional items.
• Maintain appropriate quantities of current vendor literature.
• Coordinate and follow detailed marketing plans for target products, accounts and customers as outlined by Store/General Manager and preferred vendors.
• Assist customers by monitoring branch sales for specified product lines, keeping sales interest levels at a maximum.
• Assist in maintaining good vendor relations at the branch location level.
• Maintain open, productive communication between corporate, region managers, other branches, and IBT department managers.
• Promote a positive attitude to IBT co-workers, branches, vendors and customers, while promoting all of IBT's products and services.

Requirements

• Experience with inside sales and/or customer service preferred, but not required.
• Excellent oral and written communication skills with the ability to effectively present information and respond to customer questions.
• Ability to calculate discounts & percentages.
• Ability to specify technical products and to provide technical sales information.
• Strong PC and software skills with the ability to use technology to improve efficiency and effectively communicate information, including, but not limited to the Epicor P-21 (preferred), Google & Microsoft Suites.
• Valid driver's license and clean driving record.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Vision insurance
• Opportunities for advancement