Inside Sales Representative

Sysco - Honolulu, HI

Full-time - Entry Level

Honolulu, HI

Merchant Wholesalers, Nondurable Goods

About the position

The Inside Sales Representative at FreshPoint Oahu, Ltd. is responsible for maintaining and increasing market share by addressing customer needs and achieving departmental objectives. This role involves coordinating customer service across various departments, developing strong relationships with customers, and effectively selling products and services to meet sales and profit goals.

Responsibilities

• Identify customer and department needs and satisfy them effectively.
• Maintain and develop assigned customer base.
• Drive penetration of existing accounts through product knowledge.
• Cross-train and foster solid working relationships within the department and with other departments.
• Input orders into the computer system.
• Sell all major product categories via telephone and other media.
• Create and maintain necessary company and customer files.
• Manage daily tasks and reports related to order processing, shipments, and deliveries.
• Support company sales and gross profit projections and goals.
• Adhere to operational procedures and attend scheduled meetings.
• Advance education and knowledge of products and industry through internal courses and meetings.
• Participate in department sales meetings and other activities as requested.
• Work different days, hours, and overtime as needed.
• Adhere to GMP and SQF policies and procedures.
• Perform other duties as required.

Requirements

• High school diploma or GED.
• Minimum one year of experience in sales and/or customer service preferred.
• Specialty food, specialty business, and/or culinary experience preferred.
• Working knowledge of MS Office (Word, Excel, Outlook).
• Strong numeric and alpha-numeric data entry skills.
• Proven ability to communicate effectively in a positive manner both verbally and in writing.
• Attention to detail, accuracy, effectiveness, and efficiency.

Nice-to-haves

• Knowledge of sales techniques and marketing principles.
• Ability to assess situations and problem solve with or without direction.