Inside Sales Representative

Full-time - Mid Level

Portland, OR

Merchant Wholesalers, Durable Goods

About the position

The Inside Sales Representative at Brown-Campbell Company is responsible for driving sales growth and fostering customer relationships through effective account management and customer service. This role involves daily interactions with a large customer base, processing orders, and ensuring customer satisfaction while working closely with various departments within the company.

Responsibilities

• Daily interaction with a large customer base.
• Responding to customer's inquiries and requirements.
• Administrative processing of customer orders (i.e. quotations and order entry).
• Follow-up and closing quotes and orders.
• Out calling to customers in the company's database (not cold calling).
• Expediting all orders to achieve 100% on-time delivery and customer satisfaction.
• Sourcing for non-stocked items.
• Sharing any interaction and involvement with customers that might require the outside salesperson's attention, or may result in additional sales.
• Understanding the goals and concepts of our business and incorporating business goals to achieve sales and profitability.
• Working closely with branch manager, credit, inventory, systems, warehouse, and other departments in the company.

Requirements

• Minimum of three years sales experience in inside sales.
• Proficiency with Microsoft applications (i.e. Word, Excel, & Outlook).
• Very strong math aptitude and detailed oriented.
• Superior communication skills (both verbal and written).
• Negotiation skills are required.
• Ability to work well in a team atmosphere.

Nice-to-haves

• Experience with Grating, Perforated & Expanded Metal, Roof Deck or Wire Cloth is a plus.
• Bachelor's Degree is preferred but not required depending on the person's level of experience.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching