Inside Sales

Threaded Fasteners - Tulsa, OK

Full-time

Tulsa, OK

Merchant Wholesalers, Durable Goods

About the position

The Inside Sales Representative at Threaded Fasteners Inc. is responsible for introducing products to clients and increasing sales. This role focuses on targeting established clients and organizations, fostering relationships, and ensuring customer satisfaction through effective communication and problem-solving.

Responsibilities

• Demonstrating excellence in business-to-business selling daily.
• Meet and communicate with walk-in customers.
• Present a professional image to customers and vendors.
• Establish and maintain friendly relations with customers.
• Understand customer needs and provide relevant solutions.
• Handle customer traffic and ensure proper attention to every customer.
• Analyze customer choices and financial capacities to suggest suitable products.
• Offer alternatives to customers in their preferred product choices.
• Demonstrate product usage and resolve customer queries.
• Close sales deals and achieve customer satisfaction.
• Call prospective customers to explain product details and convince them to buy.
• Achieve short-term sales targets and improve organizational goodwill.
• Manage a database of potential customers and contact them regularly.
• Note customer suggestions and complaints and report them to the manager.
• Research the market for new competitive products and marketing strategies.

Requirements

• High School Diploma or GED equivalent from an accredited institution.
• Exceptional verbal and written communication skills with a high level of confidence.
• Creative thinker with the ability to resolve critical problems.
• Good organizational and management skills, with the ability to be energetic.
• Ability to multitask and handle conflicts in business.
• Ability to analyze the market and target potential clients.
• Strong computer skills and math aptitude.
• Positive attitude and effective problem-solving ability.
• Dedication to providing optimal customer service.
• Integrity and professionalism in all aspects of business.

Nice-to-haves

• Experience in organizational skills.