Inside Territory Sales Manager

Daikin - Grand Rapids, MI

Full-time - Entry Level

Grand Rapids, MI

Machinery Manufacturing

About the position

The Inside Territory Sales Manager at Daikin is responsible for engaging with Williams Distributing House Accounts to enhance sales and foster customer loyalty. This role focuses on increasing sales of HVAC products to smaller commercial accounts, meeting established sales targets, and nurturing key accounts to transition them to outside Territory Sales Managers. The position requires a results-driven individual with a passion for sales and strong relationship-building skills.

Responsibilities

• Plan, organize, maintain, develop and grow a volume driven and profitable base of ~50 Inside Sales Key Accounts.
• Nurture and develop Key Accounts to graduate them to outside Territory Sales Managers.
• Coordinate with the Manager to confirm accounts ready for graduation to TSMs.
• Maintain and improve sales revenue and gross margin.
• Recruit new dealers; train, support, and develop their business.
• Develop proposals for presentation to prospective customers.
• Maintain customer relationships through proactive communication.
• Directly manage all aspects of the ISR Key Account customer base.
• Update and maintain customer and sales information in CRM.
• Establish and maintain collaborative relationships with corporate office staff and field sales organization.
• Obtain and provide local market intelligence and feedback to the Sales Manager.
• Develop annual business plan in conjunction with the Manager to meet or exceed sales quotas.
• Responsible for all sales activities from lead generation through close in an assigned territory.
• Perform additional projects/duties to support ongoing business needs.

Requirements

• HVAC knowledge preferred.
• Knowledge of advertising and sales promotion techniques.
• Strong abilities to educate and influence partners on HVAC products and programs.
• Excellent verbal & written communication and presentation skills.
• Analytical skills to forecast channel sales and results.
• Proven record of achieving planned quota.
• Proficient in MS Office - Word, Excel, and Power Point.
• Ability to establish positive working relationships with internal and external customers and employees.
• Good judgement and strong work ethics and integrity on the job.
• Self-disciplined individual, able to manage a territory from a home-office base.
• Willingness to work a flexible schedule and occasional overnight travel.

Nice-to-haves

• Experience in HVAC sales or related field.