Daikin - Valley View, OH
posted 4 months ago
The Inside Territory Sales Manager at Daikin is responsible for planning, organizing, maintaining, developing, and growing a volume-driven and profitable base of approximately 50 Inside Sales Key Accounts. This role involves nurturing and developing these Key Accounts to the point where their sales volume, growth rate, and interest in partnership justify transitioning them to an Outside Territory Sales Manager (TSM). The Inside Sales Representative (ISR) will work closely with their Area Sales Manager (ASM) to confirm which accounts are ready for graduation to TSMs, facilitating the account transfer and selecting the appropriate TSM to manage the graduated account. In addition to account management, the ISR will focus on maintaining and improving sales revenue and gross margin. This includes effectively recruiting new dealers, training, supporting, and developing their business. The ISR will also be responsible for developing proposals for presentation to prospective customers and maintaining strong customer relationships with decision-makers and support personnel through proactive communication. The role requires direct management of all aspects of the ISR Key Account customer base, updating and maintaining customer and sales information in the Customer Relationship Management (CRM) system, and establishing collaborative relationships with corporate office staff and the field sales organization. The ISR will gather local market intelligence and feedback to provide to the Sales Manager and will develop an annual business plan in conjunction with the Manager, detailing activities to focus on meeting or exceeding sales quotas. The position encompasses all sales activities from lead generation through to closing in an assigned territory, along with performing additional projects and duties to support ongoing business needs.