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Gxo, Incorporated - Lebanon, IN

posted 4 months ago

Full-time
Lebanon, IN

About the position

At GXO, we recognize that our greatest asset is our people, and we are committed to fostering a work environment that encourages growth and innovation. As an Inspector, you will play a crucial role in our logistics operations by ensuring that special requests and requirements for our customers are met with the highest standards. Your responsibilities will include collecting and testing items as per customer specifications, maintaining the integrity of special project requests, and ensuring that all requirements are fulfilled in a timely manner. This position is essential in upholding the quality and efficiency of our logistics processes, and you will have the resources and support necessary to excel in your role. In this position, you will be expected to conduct and fulfill collection requirements promptly, ensuring that aged devices are processed correctly through our systems. You will assist supervisors and managers with specific customer follow-up tasks, maintaining close communication with the management team to ensure that all operations run smoothly. Utilizing a web camera, you will capture images of device damage according to client criteria, and you will research specific items that meet the requirements for individual collections. Additionally, you will assist in disqualifying devices that are returned with damaged shipping boxes and highlight any potential exposure to GXO, ensuring that these issues are directed and escalated to the appropriate management team. At GXO, we pride ourselves on our commitment to our employees and their professional development. We offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), a 401(k) plan, life insurance, disability coverage, and more. We believe that a positive work environment fosters happy employees, which in turn boosts productivity and dedication. Join us at GXO, where you will have the support to excel at work and the resources to build a career you can be proud of.

Responsibilities

  • Conduct and fulfill collection requirements in a timely manner; ensure aged devices are properly processed through the system
  • Assist supervisor and manager with specific customer follow-up tasks
  • Maintain close communication with management team
  • Use web camera to capture device damage according to client criteria
  • Research specific items that meet requirements for individual collections
  • Assist with disqualifying devices returned with damaged shipping boxes
  • Highlight potential GXO exposure and ensure it is directed and escalated to appropriate management team

Requirements

  • Basic math, reading and writing skills
  • Proficiency in Microsoft Office
  • Knowledge of multiple administrative disciplines; ability to use critical thinking skills to interpret documents and procedures
  • Ability to lift 10 to 25 lbs. frequently and up to 50 lbs. occasionally

Nice-to-haves

  • High school diploma or equivalent
  • 2 years of experience in a similar position
  • Self-motivated and able to work well with minimal supervision or in a team environment; consult with team members and management as needed
  • Excellent verbal and written communication skills; detail-oriented
  • Demonstrated solid work ethic; able to maintain confidentiality with a high level of integrity

Benefits

  • Full health insurance (medical, dental, and vision)
  • 401(k)
  • Life insurance
  • Disability coverage
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