instED Virtual Medical Control Physician

About the position

The instED Virtual Medical Control Physician plays a crucial role in providing remote monitoring and clinical direction for advanced urgent care within patients' homes. This position aims to enhance the quality of care while preventing unnecessary Emergency Department visits. It is a part-time role requiring a commitment of 4-6 shifts per month, with shifts ranging from 12pm to 12am.

Responsibilities

• Provide patient-centered, high-quality care to individuals with complex medical needs
• Provide on-demand medical direction based on clinical protocols to deliver high quality urgent/acute care in the home
• Work closely with Paramedicine clinicians and teams
• Collaborate with Emergency Department providers to facilitate discharge treatment plans as part of ED2Home program
• Provide clinical duties based on developed clinical protocols and evidence-based clinical decision making
• Participate in quarterly performance reviews and review related metrics
• Participate in monthly Case Conferences to improve clinical practice
• Provide clinical and operational feedback to team members to improve care delivery
• Collaborate with Care Partners and Primary Care Providers
• Document visit within the EMR in a complete, accurate, and timely manner
• Attend onboarding, training, and review required education
• Protect patient confidentiality
• Provide clinical care to members via telehealth technologies for clinically appropriate care and care management services.

Requirements

• Internal Medicine, Family Medicine, or Emergency Medicine MD/DO
• Current licensure in Massachusetts
• Current MA Controlled Substance Registration and DEA registration
• Current CPR and BLS Certification
• Proficient/experienced in urgent care and inpatient medicine
• Innovative, team-player, and expert communicator
• Proven track record of providing high-quality patient care
• Experience working collaboratively as a team-player
• Willingness to learn best practice in delivering home-based care
• Excited and comfortable with remote care delivery model and technology
• Ability to virtually/remotely assess medically complex patients
• Ability to provide person-centered, medically and clinically appropriate care options to patients
• Ability to work in a team-based care delivery model
• Strong written and verbal communication skills
• Willing to learn and utilize telehealth technologies when appropriate for clinical care and care management services
• Ability to speak/read/write English fluently