Applied Materials - Phoenix, AZ
posted 4 months ago
As a Field Service Engineer on the Install Team at Applied Materials, you will play a crucial role in troubleshooting hardware, solving complex problems, and enhancing the performance of cutting-edge equipment. This position requires you to work both in our state-of-the-art facility and at customer sites around the globe, making you the face of Applied Materials and an integral part of a vibrant and diverse team. You will be responsible for installing leading-edge customer equipment, performing scheduled preventative maintenance, corrective maintenance, and upgrading equipment as necessary. Your role will involve following procedures learned during training, as well as published task plans, to test equipment and diagnose technical problems effectively. In addition to technical responsibilities, you will be expected to complete required job documentation, safety training, and procedures for processing parts. Representing Applied Materials professionally to customers is paramount, and you will need to adopt a “customer first” mindset to satisfy both the company's and customer's on-site requirements, including adherence to safety, environmental, and COVID-19 guidelines. Furthermore, you will have the opportunity to train junior engineers on site-related safety, troubleshooting procedures, and instilling a customer-first mindset. This position demands a high level of commitment, as you will be required to travel approximately 70% to 90% of the time, both domestically and internationally. You will work on a rotation and in shifts to ensure ongoing support for customers. The job also requires physical capabilities, including lifting at least 35 lbs and working in a clean room environment while wearing appropriate safety gear. You will need to be able to sit, stoop, kneel, crouch, twist, reach, and stand for extended periods, as well as determine differences in colors. A valid driver's license and passport are also necessary for this role.