Applied Materials - Peoria, AZ
posted 3 months ago
As a Field Service Engineer II at Applied Materials, you will play a crucial role in the installation and integration of advanced wafer fabrication systems, which are essential for the semiconductor manufacturing process. This position is particularly suited for military veterans or transitioning military technicians who possess a strong technical skill set, including experience in avionics, electrical systems, and mechanical maintenance. You will be traveling extensively, with 75-90% of your time spent on-site at customer locations around the globe, ensuring that these multi-million-dollar systems are installed correctly and function optimally. Your daily responsibilities will involve working with a variety of complex systems, including precision optics, hydraulics, thermal systems, lasers, advanced control software, pneumatic controls, gas and chemical delivery systems, computers and networking systems, scanning electron microscopes, and robotics. The work environment is ultra-clean, surpassing the cleanliness of a typical hospital operating room, which underscores the importance of maintaining high standards of cleanliness and safety in your work. In this role, you will perform standard service activities, including Tier I and Tier II support, with the ability to conduct routine preventative maintenance and quality repairs. You will be expected to communicate effectively with other engineers, participate in escalation calls, and verify the operational quality of system equipment. Following established procedures and checklists is critical, as is the ability to diagnose and resolve technical problems with minimal supervision. You will also be responsible for ensuring customer satisfaction and maintaining excellent relationships with customer management, all while adhering to safety protocols and guidelines.