Install Field Service Engineer III (C3)

Applied Materials - San Carlos, CA

Full-time - Entry Level

San Carlos, CA

Computer and Electronic Product Manufacturing

About the position

The Field Service Engineer - Install Team is responsible for supporting the installation and integration of high-value precision wafer fabrication systems globally. This role requires extensive travel (75-90%) and involves working in ultra-clean environments, performing maintenance, troubleshooting, and ensuring customer satisfaction through effective communication and technical support.

Responsibilities

• Performs all standard service activities through Tier I unassisted.
• Performs standard Tier II with assistance.
• Able to perform routine preventative maintenance within established timeframes.
• Completes quality repairs.
• Responds to fab issues by communicating with other engineers and participating in escalation conference calls.
• Verifies operational quality of system equipment unassisted.
• Assists senior engineers as needed.
• Follows all checklists and procedures and ensures correct Revs of procedures and schematics are available prior to performing work.
• Strives to perform Best Known Methods (BKM's).
• Uses knowledge management systems.
• Follows all Intellectual Property (IP) guidelines.
• Able to diagnose and resolve recurring technical problems.
• Demonstrates consistent ability to execute escalation plan.
• Able to resolve Day-Day issues.
• Exposure to systemic issue resolution.
• Able to support the preparation and delivery of technical issues to internal and external stakeholders.
• Knowledge in fundamental theories.
• Minimum aid needed to read circuit diagrams.
• Single primary product and platform.
• Executes projects to reduce costs and increase uptime.
• Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers (Testing).
• Has the ability to diagnose and resolve technical problems (Corrective maintenance).
• Uses training and experience to identify some process, software or hardware related system problems (Predictive maintenance).
• Assumes responsibility for complete customer satisfaction within work area.
• Assists in planning, communicating, and coordinating support plans with customer management.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Requirements

• Associate's Degree in a relevant field.
• Experience in avionics, electrical, or mechanical maintenance and troubleshooting.
• Ability to perform standard service activities with minimal supervision.
• Strong problem-solving skills and ability to diagnose technical issues.
• Familiarity with circuit diagrams and technical documentation.

Nice-to-haves

• Experience with precision optics, hydraulics, thermal systems, lasers, and robotics.
• Knowledge of advanced control software and networking systems.

Benefits

• Comprehensive benefits package including health insurance and retirement plans.
• Participation in a bonus and stock award program.
• Relocation assistance for eligible candidates.