Installation Project Manager

Andersen Windows - Summerville, SC

Full-time - Mid Level

Summerville, SC

Wood Product Manufacturing

About the position

The Installation Project Manager will oversee the Installation teams at Harborview Windows and Doors, ensuring adherence to best practices and quality standards in the installation process. This supervisory role involves collaboration with Sales, Operations, and production teams to resolve issues and enhance customer experience. The manager will implement standard operating procedures, conduct job site visits, manage crew capacity, and drive organizational goals through effective communication and team building.

Responsibilities

• Identify and implement best practice SOPs for the Installation department.
• Conduct job site visits to ensure adherence to installation processes and quality standards.
• Document and report job site visits and improvement recommendations to the Director of Production.
• Manage Installation crew capacity, including recruiting, onboarding, and workload balancing for subcontracting crews.
• Work with the Assistant General Manager to create measurable processes for Installation crews.
• Communicate organizational goals to Install Crews and motivate them to maximize potential.
• Manage daily processes for the Install department, including meetings, training, and team building.
• Collaborate with the Executive Team on organizational goals and establish installation KPIs.

Requirements

• 6-10 years of experience in the Construction or Home Improvement industry.
• 2-3 years of experience managing and recruiting multiple crews of trade professionals in a subcontracting environment.
• Demonstrable track record of relationship management and collaboration.
• Bachelor's degree preferred.
• Highly organized and accurate with the ability to empathize with customers and Install crews.
• Proficiency in Microsoft Outlook and Excel, and experience with productivity tools like Salesforce.
• Excellent verbal, presentation, and written communication skills.
• Ability to react to a fast-paced work environment while managing a team.

Nice-to-haves

• Residential Builders License or General Contractors License.

Benefits

• Full complement of employee benefits including health, dental, vision, life, and 401k.
• Tuition reimbursement.
• Excellent company culture in a family-run business.
• Enhanced technology for work productivity.
• Excellent workspace and flexibility.
• Opportunities for personal and professional growth.