Installation Technician (Audio-Visual) Malvern/Philadelphia Metro area

Cenero - Malvern, PA

Full-time - Entry Level

Hybrid - Malvern, PA

Professional, Scientific, and Technical Services

About the position

The Installation Technician (Audio-Visual) role at Cenero involves supporting the technical and mechanical production of audiovisual and video conferencing integration projects. This position is essential for ensuring high-quality client experiences through effective collaboration with the Lead Installation Technician and adherence to company processes and standards.

Responsibilities

• Assist with technical assistance for Cenero's basic and advanced integration projects
• Understand basic level experience and ability on technical processes, hardware and software
• Work with the Lead Installation technician on technical assistance for basic and advanced signal flow
• Assist in calibrating & tuning audio and video levels and signals per performance standards
• Diagnose and correct signal flow issues with standard troubleshooting methods with guidance from the Lead Installation technician
• Provide mechanical assistance for Cenero's basic and advanced integration projects
• Understand basic level experience and ability on mechanical processes, materials and tools
• Utilize mechanical installation standards to ensure hardware is installed safely and as specified in design
• Use proper methods to carefully load/unload, pack and secure materials in transit for installations
• Utilize room check process and dry-run/prep process to ensure job is completed as designed
• Maintain clean and orderly work environment at all times
• Participate in lesson learned discussions and PROQUALAS improvement process
• Provide daily updates by reporting to the Lead Installation Technician and Production Manager
• Utilize and maintain proper PPE protocol at all times
• Understand document control process training for field mark-ups
• Maintain client interaction, assessment of site conditions and training protocols
• Ensure safety training is current

Requirements

• High school, trade school or college education and/or related experience and/or training; or equivalent combination of education and experience
• Basic knowledge and hands-on experience with AV equipment and/or General construction
• Basic knowledge of VTC, ATC, networking software and hardware is preferred
• Basic knowledge of TCP/IP networking, switches, routers, firewalls is preferred
• Basic working knowledge of computers (Windows based) and software
• Basic customer service experience
• Maintain a positive attitude, strong work ethic, and embrace a team-centric environment

Nice-to-haves

• Infocomm CTS certification (3 years from employment start)
• Crestron DMC-E required (must obtain within 2 years of employment)
• Additional applicable industry certifications and training is required
• Additional applicable manufacturer certifications and training is required
• Maintain and/or acquire OSHA 10 Hr construction within 3 months from employment start

Benefits

• Industry-leading healthcare coverage begins on your first day of employment, including medical, dental, vision, and prescription
• Savings and 401K Investments with company match
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care Spending Account (DCA)
• 100% Company paid Life insurance
• 100% Company paid Short Term Disability
• Optional Long Term Disability
• Paid Time Off awarded at hire
• On-site gym, weight room, locker room
• Giving Programs
• Employee Tuition Reimbursement
• Opportunities to network and connect
• Lucrative Employee Referral program
• Delicious Free coffee and Warm Philly soft pretzels every Wednesday