Vivintposted 7 months ago
Full-time • Entry Level
Cheyenne, WY
Administrative and Support Services

About the position

The Installation Technician position at Vivint is a seasonal role focused on providing expert installation and service of smart home technology. The technician will be responsible for ensuring customer satisfaction through high-quality service and support, while also managing inventory and assets. This role requires extensive travel and may involve temporary relocation during the summer season.

Responsibilities

  • Earn piece rate pay and enjoy an unlimited commission plan.
  • Become an expert on smart home technology by training on industry-leading products.
  • Manage inventory and assets with a business owner mentality.
  • Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
  • Create solutions to protect and simplify customers' lives.
  • Conduct routine maintenance and inventory of company products and equipment.
  • Explain and provide detailed system capabilities and operational instructions to various customers.
  • Control your own income by providing opportunities for customers to purchase additional products and services.
  • Leverage service and installation appointments into leads and revenue.

Requirements

  • Exceptional customer service skills.
  • Sales experience and/or field service experience is helpful.
  • Experience as a construction worker, electrician, or other technical background is helpful but not required.
  • Ability to thrive in a team environment and work independently.
  • Willingness to submit to a criminal background check.
  • Current valid driver's license and reliable transportation.

Benefits

  • Piece rate pay with unlimited commission plan.
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