Institutional Affiliations and Credentialing Specialist Tier 1

$56,150 - $61,150/Yr

Touro University California - Vallejo, CA

Full-time - Entry Level

Vallejo, CA

Educational Services

About the position

The Institutional Affiliations & Credentialing Specialist is a vital role within the university's clinical education framework, reporting directly to the Senior Administrative Director, Associate Dean of Clinical Education, and Assistant Dean of Clinical Education. This position is designed for individuals who are eager to learn and develop their skills in a supportive environment, with significant oversight from department leadership and senior coordinators. The specialist will engage in various administrative tasks, including data entry, understanding regulatory frameworks, and collaborating with other student coordinators on team projects. The role requires a commitment to following university rules and department policies regarding work and attendance, as well as a proactive approach to problem-solving and resourcefulness in learning the responsibilities associated with the position. The responsibilities of this Tier-1 position include learning and understanding the Clinical Rotations Affiliation Agreements process, which involves preparing, tracking, and maintaining data related to affiliated sites and their preceptors. The specialist will also be responsible for managing Affiliation Agreements routing documents, credentialing process applications, and ensuring the completeness and accuracy of paperwork. Additionally, the role involves preparing adjunct faculty paperwork for review by the CED Deans, utilizing SmartSheet for tracking, and maintaining electronic data for audits. The specialist will assist the Associate Dean, Assistant Dean, and Administrative Director by providing administrative support, generating mailings, and communicating with students, sites, and preceptors through various channels. This position is ideal for candidates who possess strong organizational skills, the ability to multitask, and a keen attention to detail. The specialist will be expected to work independently while also being a collaborative team member, demonstrating professionalism and confidentiality in all interactions. The role may evolve over time, and the specialist should be prepared to take on additional duties as assigned, contributing to the overall success of the clinical education department.

Responsibilities

• Learn and understand the Clinical Rotations Affiliation Agreements process, including preparation, tracking, and maintaining affiliated sites and their preceptors' data in the database program.
• Maintain agreement paper/digital files.
• Learn and understand the preparation, tracking, and maintenance of Affiliation Agreements routing documents.
• Learn and understand credentialing process applications and reappointment paperwork, checking for completeness and accuracy.
• Learn and comply with TUCOM and CED policies.
• Learn and understand adjunct faculty paperwork preparation for the CED Deans' review.
• Learn and understand SmartSheet tracking.
• Learn and understand the preparation of Affiliation Agreements and Credentialing files for audits and maintaining electronic data.
• Run tracking reports as needed, including the AACOM survey and COCA reports, to learn and understand record preparation for auditing.
• Learn and understand CME declaration verification and credits reporting to the COM CME Department.
• Provide administrative support such as generating and distributing mailings.
• Communicate verbally and in writing with students, sites, and preceptors via e-mail, fax, phone, walk-ins, and postal service.
• Administer the day-to-day activities for clinical rotations if needed.
• Perform data entry into a rotational database program.
• Complete other duties and responsibilities as assigned.

Requirements

• Bachelor's Degree preferred, minimum two years study at an accredited College/University or equivalent job experience in a college setting.
• Organizational and time management skills with meticulous attention to detail.
• Ability to take initiative and work creatively and independently.
• Work experience that demonstrates a confident and professional work style, including respect for confidentiality and the ability to exercise good judgment in stressful circumstances.
• Ability to meet deadlines, be detail-oriented, and be flexible with job assignments.
• Interpretation of department/college policies and procedures; assists with the development and implementation of new internal policies and procedures.
• Strong computer skills (Word, Excel, PowerPoint, Calendar Program).
• Ability to learn specialty/custom-designed software programs; highly proficient with website navigation skills.
• Excellent verbal and written communication skills; customer service and interpersonal skills; ability to interact with administration, faculty, staff, and students.

Nice-to-haves

• Experience working in a higher education environment.
• Familiarity with clinical education processes and regulations.
• Proficiency in using SmartSheet or similar project management tools.

Benefits

• Competitive salary range between $56,150.00 and $61,150.00 per year.
• Opportunities for professional development and training.
• Supportive work environment with experienced leadership.