Institutional Research & Analysis Program Manager (Institutional/Policy Analyst) - #0078237

University of Hawaii - Honolulu, HI

Full-time - Mid Level

Honolulu, HI

Educational Services

About the position

The Institutional Research & Analysis Program Manager at Kapi‘olani Community College plays a crucial role in leading strategic planning, institutional research, and accreditation processes. This position is responsible for data analysis and research methodologies to support informed decision-making and enhance institutional effectiveness. The Program Manager collaborates with various stakeholders to drive continuous improvement across academic and non-academic programs, ensuring alignment with the college's strategic goals.

Responsibilities

• Serve as Campus Liaison between University of Hawai‘i Community College (UHCC) system office and UH System on data-related matters.
• Direct campus efforts on the Community College Survey of Student Engagement (CCSSE).
• Act as a point of contact with external evaluators.
• Lead data collection and curation for the College's strategic plan and accreditation processes.
• Provide direction for the creation of long-range planning documents.
• Partner with other UH campuses to develop timely and accurate research, focusing on workforce development.
• Participate in University of Hawaii system working groups to innovate around planning and evaluation.
• Develop predictive modeling reports for actionable insights for decision-makers.
• Establish and lead the College's Institutional Research (IR) Committee.
• Oversee the collection, analysis, and interpretation of institutional research data.
• Conduct studies on institutional issues to support strategic goals.
• Assist with the Accreditation self-evaluation process and program reviews.
• Coordinate and analyze surveys and focus groups, including the Student Feedback Survey.
• Serve as an in-house consultant for faculty and staff on research design and data interpretation.
• Collaborate with the Accreditation Liaison Officer to prepare institutional reports.
• Analyze research questions and provide institutional data for program review.
• Maintain the College data dashboard and ensure data integrity.
• Support faculty and deans in documenting assessment and outcomes data.
• Stay current on national and state research related to community colleges.
• Establish and maintain the budget for the unit.
• Conduct regular environmental scans for decision making.
• Centralize and maintain files related to institutional research.
• Develop and maintain the IR websites.
• Create protocols and standard operating procedures with OFIE IR staff.

Requirements

• Baccalaureate degree in a relevant field (Information Technology, Computer Science, Economics, etc.) and five years of progressively responsible experience in institutional research, including two years in a lead project management role.
• Considerable knowledge of institutional research principles and practices.
• Understanding of federal and state laws related to institutional research.
• Ability to resolve complex problems using creative reasoning and logic.
• Strong communication skills for diverse audiences, both in writing and verbally.
• Ability to establish effective working relationships with various stakeholders.
• Proficiency in data analysis software and visualization tools.
• Demonstrated leadership abilities in managing projects and employee relations.

Nice-to-haves

• Master's in Higher Education Administration or related field.
• Extensive experience in institutional research and strategic planning in higher education.
• Proficiency in statistical analysis and data visualization tools.
• Strong understanding of accreditation standards and processes.
• Knowledge of SCT Banner and/or Oracle databases.
• Familiarity with current issues in higher education assessment.
• Commitment to Kapi‘olani Community College's vision as an indigenous serving institution.

Benefits

• Health insurance
• Dental insurance
• Retirement plan
• Paid holidays
• Professional development opportunities