Clarity Consultants - Campbell, CA

posted about 1 month ago

Full-time - Mid Level
Campbell, CA
Professional, Scientific, and Technical Services

About the position

The Instructional Designer will be responsible for updating a web-based interactive simulation for a continuous glucose monitoring (CGM) system app. This role is crucial for assisting call-center agents in troubleshooting customer issues related to the app, which they do not have direct access to. The designer will evaluate whether to update the existing simulation or create a new one, ensuring it aligns with the upcoming app release.

Responsibilities

  • Evaluate the existing interactive simulation of the CGM product and determine whether to update the current simulation or develop a new one.
  • Review existing release notes and documentation to identify updates needed for the simulation.
  • Develop a fixed-fee proposal based on the results of evaluation and review of the existing app and release notes.
  • Compare the current simulation with the new app version to ensure accuracy and consistency.
  • Collaborate closely with stakeholders, providing guidance on best practices, improvements, and instructional design strategies.
  • Maintain open and frequent communication with the client throughout the project lifecycle to ensure alignment with expectations.

Requirements

  • 5+ years of experience in instructional design, with a focus on eLearning and simulation design.
  • Demonstrated ability to guide clients on best practices for updating simulations and creating engaging learning experiences.
  • Proven experience in designing or updating interactive simulations for technical products, ideally involving software or app interfaces.
  • Strong project management skills with the ability to manage deadlines and deliver high-quality solutions.
  • Familiarity with authoring tools such as Articulate Storyline or other simulation-based software preferred.

Benefits

  • Independent contractor pay range of $65 to $70 per hour.
  • 100% virtual work environment.
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