Instructional Designer (3328)

$84,500 - $99,500/Yr

Kentucky Fried Chicken - Louisville, KY

Full-time - Mid Level

Louisville, KY

10,001+ employees

Food Services and Drinking Places

About the position

As an Instructional Designer at KFC Corporation, you will play a pivotal role in the needs analysis, design, development, and evaluation of training programs across various modalities, including online, virtual instructor-led, and in-person learning. Your responsibilities will encompass creating leader materials, simulations, paper-based training materials, engagement components, workshops, and assessments to support various KFC-US product, people development, process, or system initiatives. You will be expected to drive a focus on building people capability through innovative and creative training solutions while gaining alignment with cross-functional partners. In this role, you will manage multiple projects, ensuring that all training initiatives are delivered on time, within budget, and meet the expectations of stakeholders. You will leverage the ADDIE model to create comprehensive training project plans, track key milestones, and manage training budgets. Your ability to influence training strategy and collaborate with cross-functional partners will be essential to your success. You will also be responsible for designing and developing large-scale learning solutions that utilize various approaches, including eLearning, gamification, and micro-learning. By employing storytelling techniques, you will enhance learner engagement and retention. Continuous improvement of training programs will be a key focus, as you will consult with partners to evaluate and elevate their training solutions. Additionally, you will measure and monitor the effectiveness of training initiatives, ensuring that they align with business needs and objectives.

Responsibilities

• Gain alignment with cross-functional partners and key stakeholders to influence training strategy.
• Set timelines and work with cross-functional partners to meet key deliverables.
• Manage multiple-moving parts of projects as needed.
• Create and manage full-cycle training project plans incorporating the ADDIE model, including tracking and recognizing key milestones, managing training budget and costs, etc.
• Ensure deliverables are on time, on budget, and meet expectations.
• Partner with outside vendors to deliver projects that meet expectations on time and within cost.
• Leverage ADDIE model to deliver large-scale learning designs.
• Own the design and development of full-cycle training programs, tools, and resources, applying various scalable approaches (paper-based, eLearning, instruction, short-form videos, micro-learning, gamification, etc.) that best support the learners' needs and business needs.
• Leverage storytelling techniques to captivate learners, simplify complex concepts, and enhance comprehension and retention in instructional content.
• Influence and gain alignment from all cross-functional partners and their respective leadership to ensure they have reviewed and approved content.
• Design and develop innovative solutions that use a variety of technology tools and that may launch from the Learning Management System.
• Lead the creation, deployment, and continuous improvement of training programs to support the KFC system.
• Manage existing role-based curriculum and components and update as needed.
• Consult with cross functional partners to evaluate their training solutions, and provide expert knowledge that will elevate the effectiveness of those solutions.
• Problem-solve current business issues and creatively identify learning solutions to positively impact business need.
• Serve as instructional design expert on project who challenges the status quo by offering creative solutions.
• Clarify and align on the learning objectives for each project and link to performance.
• Educate cross-functional partners on the roles and accountabilities of training.
• Continually look for ways to improve training design to increase training efficiency and produce top business results.
• Stay up to date on learning industry trends and innovations.
• Measure, monitor and improve the efficiency and effectiveness of training delivery processes.
• Determine, implement, and evaluate data collected on training effectiveness, including from LRS.

Requirements

• Bachelor's degree in Instructional Design, Adult Learning, Communications, or a similar degree.
• 2-3 years of experience in a related training role.
• Understanding of the practical application of the ADDIE model and adult learning theories and principles.
• Well versed in learning developer software programs and similar programs used to develop content.
• Experience in full-scale learning curriculum design and execution at various levels of an organization.
• Demonstrate the ability to effectively navigate ambiguity by adapting to changing priorities, making informed decisions with limited information, and maintaining progress on projects despite uncertainty.
• Proficient in utilizing and managing Content Management Systems (CMS) to organize, update, and deliver instructional content.
• Ability to perform in a fast-paced environment.
• Strategic, forward-thinking, and creative with high standards.
• Desire to continuously learn and innovate.
• Well-organized and self-directed individual with strong project management skills and a team player.
• Strong analytical capabilities with good judgment and strong operational focus.
• Excellent verbal and written communication skills with the ability to make successful presentations to individuals/groups at all levels within the organization.
• Ability to influence various partners, including teammates, cross-functional partners, and other stakeholders.
• Strong follow-up skills and ability to hold accountability at all levels of the organization.
• Strong problem-solving capability - to analyze issues and use creativity to identify resolutions.

Benefits

• Competitive salary and benefits package.
• Opportunity to innovate within a global brand and make a significant impact.
• Collaborative, fast-paced work environment with a focus on professional growth and development.