Instructional Designer - Clinical Informatics

$79,560 - $129,168/Yr

Valley Children's Hospital - Madera, CA

Full-time - Mid Level

Madera, CA

Hospitals

About the position

The Instructional Designer - Clinical Informatics is a pivotal role within the healthcare training sector, focusing on the design, development, and delivery of training programs for health information systems. This position requires an experienced educational training professional who is adept at applying adult learning behavior theory in practical settings. The Instructional Designer will work independently to manage a comprehensive range of responsibilities, demonstrating a broad knowledge of the job and the ability to analyze diverse problems and issues to determine effective solutions. In this role, the Instructional Designer will be responsible for creating and conducting training sessions for both clinical and non-clinical end-users, ensuring that the training aligns with the organizational strategic plan, regulatory requirements, and clinical outcomes. The position involves planning and delivering both classroom and virtual training sessions, as well as providing assistance to end-users facing system functionality issues. Collaboration with cross-functional departments is essential to design and deliver educational content that meets the learning needs of various stakeholders, including nursing, clinical, diagnostics, clinics, and specialty service lines. The Instructional Designer will also maintain training materials for assigned modules, prepare classrooms with necessary equipment and materials, and assist with scheduling and communication across teams. They will document workflow and functionality issues, providing recommendations for training improvements. Additionally, the role includes administering participant proficiency assessments and class evaluations, as well as providing at-elbow support during new software releases and identifying further training needs.

Responsibilities

• Design, develop, and conduct health information systems training for clinical and non-clinical end-users.
• Plan and deliver classroom and virtual training sessions.
• Assist end-users with system functionality issues and maintain the training environment.
• Collaborate with cross-functional departments to support the learning needs of various stakeholders.
• Maintain training materials for assigned modules and prepare classrooms for training sessions.
• Document workflow and functionality issues and provide recommendations for training improvements.
• Administer participant proficiency assessments and class evaluations at the end of each training session.
• Provide at-elbow support for new software releases and identify additional training needs.

Requirements

• 2 years' experience in healthcare training and 1 year experience in Epic or other EMR for Instructional Designer I.
• 3 years' experience in healthcare training and 2 years' experience in Epic or other EMR for Instructional Designer II.
• Experience working with senior management, physicians, and all levels of staff.
• Strong customer service orientation and excellent written and verbal communication skills.
• Proficient in Microsoft applications such as Word, Excel, Access, and PowerPoint.
• Experience with Learning Management Systems preferred.

Nice-to-haves

• Project management experience preferred.
• Master's degree in education or related area preferred.