Instructional Designer/Corporate Trainer

$85,000 - $85,000/Yr

Insight Global - New Orleans, LA

Full-time - Mid Level

New Orleans, LA

Administrative and Support Services

About the position

The Instructional Designer/Corporate Trainer at Insight Global is responsible for designing and delivering comprehensive training programs tailored for the banking and mortgage industry. This role focuses on equipping employees with essential skills and knowledge from onboarding through to exit, while collaborating with leadership to foster professional growth and support the company's mission of creating thriving communities and businesses.

Responsibilities

• Develop tailored training programs for key banking roles, including Universal Banking Associates (UBA), Teller Operations, Integrated Teller, commercial lending and mortgage training.
• Create technology training, product, and job-specific programs focusing on technical and soft skills such as customer service and branch operations.
• Design engaging training materials, including e-learning modules, presentations, manuals, and job aids.
• Partner with external training providers and resources to enhance training offerings and support employee growth.
• Facilitate new employee onboarding and orientation, collaborating with department heads to create customized programs and schedules.
• Register and enroll employees in online training courses and administer self-paced learning paths for professional development.
• Schedule and coordinate development workshops, Lunch-N-Learns, and presentations by internal or external lecturers, motivational speakers, or product specialists.
• Employ creative techniques to deliver training that is engaging, practical, and aligned with learning objectives.
• Adapt training content and methods to suit diverse learning styles and employee needs.
• Manage and optimize the Learning Management System (LMS) to assign, track, and report on training programs and employee progress.
• Set up and maintain training facilities to ensure a professional and welcoming environment.
• Ensure all training programs meet compliance requirements, industry standards, and organizational goals.
• Maintain accurate and up-to-date employee electronic personnel files.
• Conduct comprehensive training needs assessments by partnering with leaders and employees.
• Analyze performance gaps and identify skill-building opportunities for employees in key banking functions.
• Measure the effectiveness of training programs through surveys, feedback, and performance metrics.
• Refine and update training content based on evaluation results and changing business needs.
• Stay updated on industry trends, best practices, and banking regulations to enhance training offerings.

Requirements

• Bachelor's degree from a four-year college or related experience and/or training; or equivalent combination of education and experience.
• At least 5 years of experience in corporate training, instructional design, or similar roles, preferably within the banking or financial services industry.
• A passion for facilitating and empowering others.
• Strong presentation and facilitation skills with the ability to captivate and motivate learners.
• Creativity and curiosity to design compelling and impactful training experiences.
• Self-motivation, organizational skills, and the ability to manage multiple projects simultaneously.
• A positive attitude and a willingness to adapt to changing needs and environments.
• Familiarity with regulatory compliance training in the banking sector.
• Proficiency in e-learning tools, Learning Management Systems (LMS), and multimedia platforms.
• Proficiency in leveraging technology and multimedia tools for innovative content creation.
• Experience in aligning training content with business goals and industry regulations.
• Skill in conducting training needs analyses and aligning programs with organizational priorities.
• Ability to work closely with leadership to identify key areas for development and improvement.
• Resourcefulness in addressing training challenges with innovative solutions.
• Comfortable managing multiple priorities in a fast-paced environment.
• Openness to feedback and continuous improvement.
• Strong interpersonal skills to build credibility and trust across the organization.
• Ability to inspire a culture of learning and professional growth.
• Commitment to fostering collaboration and alignment with organizational values.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Tuition reimbursement
• Adoption assistance
• Leadership & career development programs
• Birthday & Mardi Gras day off