Instructional Designer - Human Resources

Cook County Health

Full-time - Mid Level

Hospitals

About the position

The Instructional Designer plays a crucial role in enhancing the learning and development capabilities within Cook County Health (CCH). This position is responsible for systematically assessing, developing, delivering, and evaluating e-learning education, skills, and performance initiatives aimed at ensuring the continuing competence of both clinical and non-clinical health care personnel. The Instructional Designer will create engaging e-learning modules, live virtual sessions, and in-person training that adhere to best practice standards of interactivity, functionality, innovation, and learner engagement. The role requires a deep understanding of how to facilitate knowledge retention and transfer to the job, ensuring that all training materials are relevant and applicable to the workflows within various CCH settings. In addition to developing training content, the Instructional Designer will serve as an ambassador for integrating new technologies into the learning processes at CCH. This includes collaborating with subject matter experts to define learning outcomes, competencies, and content for training modules. The position also involves managing the Learning Management System (LMS), generating usage reports, and providing user support to ensure effective training delivery. The Instructional Designer must reflect the mission, vision, and values of CCH, adhering to the organization's Code of Ethics and Corporate Compliance Program while complying with all relevant policies and regulatory standards. The role requires a proactive approach to identifying gaps in user understanding and quality of learning experiences, leading to the continuous improvement of existing training programs. The Instructional Designer will also be responsible for creating training evaluations to assess the effectiveness of training initiatives and ensure that they meet the needs of the organization and its employees.

Responsibilities

• Create and update request forms and learning paths for training programs.
• Collaborate with subject matter experts to develop intended outcomes, competencies, and content for training modules.
• Ensure customer edits meet deadlines and gain support for process flows.
• Identify opportunities for new trainings and integrated technologies throughout CCH.
• Prepare and implement training support coverage schedules for new functionality go-lives.
• Facilitate ongoing end user adoption and manage competing user demands.
• Create training programs and sessions aligned to briefs, including participant workbooks and PowerPoint slide decks.
• Write storyboards, scripts, and create interactive elements for e-learning modules.
• Evaluate existing training modules and upgrade them based on user feedback and learning gaps.
• Design and upload self-paced e-learnings to the Learning Management System (LMS).
• Generate usage and evaluation reports for training initiatives and provide user support.
• Administer evaluations of all Training and Development initiatives and facilitate ongoing end user adoption.

Requirements

• Bachelor's Degree from an accredited college or university.
• Three (3) years of adult education and organizational training experience.
• Three (3) years of experience using authoring tools and Learning Management System software, such as Adobe Captivate.
• Ability to provide a portfolio of e-learning organizational work products.
• Proficiency in creating interactive computer-based training slides compatible with LMS software.

Nice-to-haves

• Portfolio of live online virtual and in-person organizational training designs.