Msx International
posted 28 days ago
As an Instructional Designer at MSX International, you will play a pivotal role in developing innovative and engaging training content for our automotive clients. With over 25 years of experience in the industry, MSX International is dedicated to transforming businesses and enhancing customer experiences for leading automotive brands. This position is designed for a highly creative individual with expert storytelling skills, who is passionate about creating interactive online training and developing curriculum for Original Equipment Manufacturers (OEMs). You will be responsible for crafting instructional content that will be delivered to retail personnel in various departments, including sales, service, parts, and warranty, as well as corporate personnel. Your focus will encompass a range of topics, including sales and service processes, customer experience, operations management, and soft skills, along with systems training. In this role, you will collaborate closely with our account team, graphic designers, production staff, and OEM clients. Your responsibilities will include reviewing client materials, conducting training analyses, and determining appropriate instructional strategies based on Bloom's Taxonomy. You will also be tasked with writing communications, guides, developing course outlines, storyboards, and eLearning production notes. For instructor-led training, you will create training materials such as presentation decks, facilitator guides, and participant guides. The ideal candidate will have a strong background in instructional design, particularly in the automotive sector, and will be adept at applying modern learning theories to create engaging and effective training solutions.