Instructional Designer II

$81,120 - $104,000/Yr

Navy Federal Credit Union - Vienna, VA

Full-time - Mid Level

Vienna, VA

Credit Intermediation and Related Activities

About the position

The Instructional Designer II at Navy Federal Credit Union is responsible for planning and managing instructional design projects and initiatives. This role involves developing tailored instructional courses to meet the learning outcomes and needs of the organization and its employees. The designer will collaborate with various stakeholders to implement effective training strategies, utilize diverse instructional techniques, and ensure the continuous improvement of training materials throughout their lifecycle.

Responsibilities

• Advise and assist trainers on course evaluation results
• Collaborate with others to plan and design courses and curricula; ensure accuracy of content and test multimedia elements
• Conduct needs assessment on request from business unit management to provide customized training or individual guidance to improve and develop performance
• Create and edit new LMS learning activities; set up required training assignments in LMS; create custom LMS reports
• Create dynamic instructional and training materials using current technologies including references and support tools that reinforce training, increase efficiency and help produce error-free work
• Design and use quantitative and qualitative methods and metrics to determine if knowledge transferred effectively and/or the desired behavior change occurred after training
• Develop and test course content, training games, graphic designs and other technology driven products
• Develop classroom, on-line and/or independent learning program content that transfers knowledge effectively and brings about desired behavior change
• Evaluate the effectiveness of courses, learning products and delivery methods to ensure that the desired learning objectives and goals are achieved
• Measure return on training investments by evaluating programs/materials to ensure that the desired learning objectives and goals are achieved
• Provide information about new or advanced instructional theories and tools to other designers and/or trainers
• Select most effective instructional approach including a blend of instructor-led and/or self-directed techniques
• Train internal team members on effective use of classroom materials including ILT and VILT and environments
• Validate and integrate feedback, assessments and course evaluations into current and new training course content and/or delivery vehicle
• Conduct presentations for various groups including executive leadership
• Develop and implement change management solutions
• Lead, guide and mentor less experienced staff

Requirements

• Bachelor's Degree in Education, business, communication, behavioral sciences, training development or related field or the equivalent combination of training, education, and experience
• Significant experience in evaluating the effectiveness of courses and learning products and delivery methods
• Significant experience in researching/writing course content and/or developing courses, demonstrations, graphic designs and other technology driven products
• Advanced knowledge of instructional design to develop courses for products, processes and/or skills
• Expert knowledge of instructional theories, educational psychology, educational theory, tools and resources
• Advanced organizational, planning and time management skills
• Advanced research, analytical, and problem solving skills
• Advanced skill capturing and translating processes and requirements into easily understood terms
• Advanced skill in assessing departmental/branch training needs and researching topics for course development
• Advanced skill in building strategic and execution-focused plans and alliances with partner leadership
• Advanced skill interacting tactfully and effectively in difficult situations
• Advanced skill to successfully influence, lead and/or guide others towards goals
• Advanced verbal and written communication skills
• Effective database and presentation software skills
• Effective skill collaborating with various external and internal technical and/or functional contacts
• Effective skill communicating with all levels within an organization
• Effective skill guiding and training less experienced staff
• Effective word processing and spreadsheet software skills

Nice-to-haves

• Significant experience in multi-media training
• Advanced knowledge of Navy Federal products, services, programs, policies and procedures

Benefits

• Highly competitive pay
• Generous benefits and perks
• Hybrid workplace options