Instructional Designer - Production Coding

Advocate Aurora Health - Allenton, WI

Full-time - Entry Level

Remote - Allenton, WI

Hospitals

About the position

The Instructional Designer - Production Coding position is a full-time remote role that supports the Professional Production Coding Team. The primary focus of this role is to define the educational needs of new and existing team members, and to design educational programs that align with adult learning principles and instructional design best practices. The designer will present recommendations regarding course design, technology, and appropriate instructional delivery options, which may include classroom courses, e-learning, virtual conferences, and desk-side training. In this role, the designer will be responsible for ensuring that all educational programs have clearly defined learning objectives, accurate content, and are documented according to established standards. This includes completing all research, writing, and design instructions associated with each educational program, such as learner manuals and facilitator guides for instructor-led classes. The designer will also provide comprehensive "train the trainer" sessions for all trainers who will present the material, ensuring they are well-prepared to deliver the content effectively. The position may involve developing engaging e-learning courses that utilize graphics, videos, simulations, and animations, as well as converting instructor-led training programs into virtual solutions. The designer will maintain and update existing e-learning courses, ensuring they adhere to department design standards, including branding guidelines and accessibility requirements. Regular assessments of educational programs will be conducted to evaluate their effectiveness and identify areas for improvement. The designer will engage in professional dialogue with trainers and establish meetings with key departments to gather feedback and explore new training opportunities. Additionally, the designer may be required to maintain an up-to-date project dashboard and participate in internal team meetings, contributing to the overall success of the educational initiatives within the organization.

Responsibilities

• Define new and existing team member educational needs.
• Present and make recommendations regarding course design, technology, and appropriate instructional delivery options.
• Design educational programs according to adult learning and instructional design best practices.
• Incorporate iterative feedback from business departments to ensure deliverables and timelines are met.
• Support e-learning development and other technology-based learning initiatives.
• Ensure all educational programs have defined learning objectives and accurate content.
• Complete all research, writing, and design instructions associated with each educational program.
• Provide comprehensive 'train the trainer' sessions for all trainers presenting the material.
• Develop engaging e-learning courses using graphics, videos, simulations, and animations.
• Assist in converting instructor-led training programs to virtual solutions.
• Maintain and update existing e-learning courses.
• Integrate visual, video, and audio technology into the course development process.
• Ensure consistency and adherence to department e-learning design standards.
• Observe educational programs periodically to assess effectiveness and areas for improvement.
• Engage in professional dialogue with trainers on delivery of educational programs.
• Establish periodic meetings with key departments to evaluate satisfaction with existing offerings.
• Document and act on feedback provided by departments while maintaining positive relationships.
• Maintain an up-to-date project dashboard as required.

Requirements

• Bachelor's Degree in Education or related field.
• Typically requires 3 years of experience in adult education/instructional design, including curriculum development and training program presentation.
• If e-learning focused, requires a minimum of 2 years developing e-learning with asynchronous tools (e.g., Articulate Storyline, Captivate, Camtasia).
• Experience in graphic design and layout (e.g., Adobe Creative Suite) is preferred.
• Knowledge of functional areas processes and procedures, if applicable.
• Knowledge of web technologies, instructional design software, and collaboration tools.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) or similar products.
• Ability to learn and proficiently use other applications.
• Practical experience translating learning outcomes into virtual deliverables.
• Excellent assessment and documentation skills.
• Demonstrated experience with instructional and web-based design, including audience analysis and content strategies.
• Exceptional interpersonal, customer service, verbal and written communication skills.
• Excellent problem-solving skills.
• Ability to manage multiple projects and deadlines.
• Ability to work effectively, independently, and as a team member.

Nice-to-haves

• Experience with multimedia development/editing software (e.g., image, audio, and video editing).
• Any other applicable certifications or badges based on the needs of the department.

Benefits

• Health insurance coverage
• Dental insurance coverage
• 401k retirement savings plan
• Paid holidays
• Flexible scheduling options
• Professional development opportunities
• Tuition reimbursement
• Employee discount programs