First American Financial - Houston, TX

posted about 2 months ago

Full-time - Mid Level
Onsite - Houston, TX
Insurance Carriers and Related Activities

About the position

Join First American Title's National Production Services division as an Instructional Designer, where you will play a pivotal role in creating and implementing innovative learning solutions. Our team is dedicated to empowering learners, instructors, and the organization to grow through effective training programs. As an Instructional Designer, you will leverage your expertise to build high-quality learning content that meets the needs of our diverse audience. Your work will involve applying industry-accepted instructional design processes to develop engaging materials that enhance the learning experience. In this role, you will be responsible for creating various types of learning content, including webinars, infographics, job aids, facilitator guides, and presentation decks. You will also support self-paced learning initiatives by designing and updating eLearning courses for both desktop and mobile delivery. Your ability to perform needs analysis and communicate development requirements will be crucial in ensuring transparency and accountability across all levels of the organization. Collaboration is key in this position, as you will work closely with subject matter experts, stakeholders, and business sponsors to gather information and determine the most effective learning methods. You will translate complex information into clear and practical learning resources that align with desired learning objectives. Continuous assessment of training effectiveness will be part of your responsibilities, allowing you to recommend adjustments and improvements as needed. Additionally, you may participate in system administration and course maintenance for our Learning Management System (LMS).

Responsibilities

  • Build commercial quality learning content using industry-accepted instructional design processes.
  • Develop webinar content for instructors and learners, including infographics, job aids, facilitator guides, and presentation decks.
  • Support self-paced learning efforts by creating and updating eLearning courses for desktop and mobile delivery.
  • Perform needs analysis and communicate development requirements and progress to all levels within the organization.
  • Collaborate with subject matter experts, stakeholders, and business sponsors to gather information and determine effective learning methods.
  • Translate complex information into clear, practical, and engaging learning resources.
  • Continuously assess training effectiveness and recommend adjustments.
  • Participate in system administration and course maintenance for the Learning Management System (LMS).

Requirements

  • 4-7 years of experience designing training for adult audiences in a professional environment.
  • Instructional design certificate from an industry recognized organization preferred.
  • Information Mapping/DocuTools Certification preferred.
  • Experienced in instructional design theory and/or learning principles (ADDIE, ARCS, Bloom's, etc.).
  • Demonstrated critical thinking to review and analyze data.
  • Strong training project management skills with an emphasis on needs analysis, scope, time estimations, tracking, and execution.
  • Proficient in graphic/user interface/interactive design.
  • Experience with Adobe Creative Suite (PhotoShop, Illustrator, Bridge, Premiere, InDesign, AfterEffects, etc.).
  • Experience with Articulate 360 (Storyline 360, Rise, Studio 360, Replay, etc.).
  • Experience with Snagit 2018 or greater and Camtasia 2018 or greater.
  • Proficient in Microsoft Office Applications and online graphic design applications such as Venngage and Canva.
  • Knowledge of HTML, ActionScript, or application/gaming design.
  • Strong written and verbal communication skills.
  • Strong interpersonal skills.
  • Self-motivated and a self-starter.
  • Ability to manage multiple tasks and respond quickly to emergent problems.
  • Passionate about continuous learning and innovation.
  • Bachelor's degree or equivalent combination of education and experience.

Nice-to-haves

  • Experience in corporate training environments.
  • Familiarity with Learning Management Systems (LMS).
  • Knowledge of adult learning theories and instructional design methodologies.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k plan
  • Paid time off (PTO)
  • Paid sick leave
  • Employee stock purchase plan
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