Instructional Designer (Remote)

Medcerts - Raleigh, NC

Full-time

Remote - Raleigh, NC

Educational Services

About the position

The Instructional Designer at MedCerts will play a pivotal role in the design and development of self-produced eLearning content, focusing on enhancing the delivery of training programs. This position requires the designer to create innovative and engaging learning solutions utilizing various methods and tools. A significant part of the role involves conducting needs assessments to ensure that the materials developed effectively address learner needs and close performance gaps. The Instructional Designer will also contribute to script and assessment writing for different course elements as needed for specific projects. As a key member of the instructional design team, the designer will collaborate closely with project managers, subject matter experts (SMEs), editors, learning technologists, and interactive media developers. This collaboration aims to revise and create new courses that are not only effective but also highly engaging and compliant with quality standards. The focus will be on maintaining and developing courses in various fields, including IT, soft skills, and project management. Candidates should be adept at creating dynamic and user-centered learning content, with a strong emphasis on user experience (UX) and accessibility for all learners. The Instructional Designer will also mentor and support contracted SMEs throughout project plans, establishing operational standards for all contractors. Additionally, the designer may serve as an instructor for the program, necessitating the maintenance of relevant credentials as required by licensing and regulatory authorities.

Responsibilities

• Collaborates with Product Team members and external contractors to create, revise, and improve high quality, engaging eLearning content.
• Responsible for establishing the instructional design for all new IT, Soft Skill, and other (non-healthcare) course/module builds.
• Rapidly gain understanding of production and product delivery capabilities and ensure all design strategies align with these capabilities.
• Responsible for specialization program and course builds within external 3rd party eLearning platforms.
• Writes or coordinates efforts to write unique assessments and option-level feedback as required for each offering.
• Collaborates with Project Manager and offshore team for elements builds.
• Continuously evaluate ID standards, techniques, and concepts to improve our instructional content through innovation and best-practices.
• Assist in identifying, qualifying, and on-boarding contracted resources for new and ongoing projects.
• Leverage AI Course Authoring Tool to create content/storyboards independently and with other resources.
• Strategically partner with the Project Manager to ensure projects are clearly defined, planned, and delivered on time and on budget.
• Maintain a forward-thinking approach to solving eLearning challenges and be receptive to innovative improvements.
• Work closely with SMEs to provide overall direction on assigned development projects, maintaining communication with all team members.
• Ensure all MedCerts instructional content complies with accessibility standards.
• Ensure course content aligns with pre-established objectives and knowledge domains published by 3rd party credentialing authorities.
• Create supplemental learning resources to fill content gaps and address deficiencies in training materials.
• Writes scripts to be used in various course elements.

Requirements

• Must hold a minimum of a bachelor's degree in Instructional Design, Education, or related field.
• 1+ years of experience in the field of Instructional Design, curriculum development, or eLearning content creation.
• Knowledge of instructional theory, including assessment.
• Proficiency with learning management systems (LMS).
• Must have superior verbal and written communication skills.
• Explicit accuracy and attention to detail in delivery of information.
• High comfort level with the use of technology for communication and task completion.
• Ability to prioritize and manage multiple simultaneous deadlines.
• Able to produce quality content within expected timelines.
• Must be 100% committed to Quality Assurance.