Instructional Designer (Remote)

Medcerts - Carson City, NV

Full-time

Remote - Carson City, NV

Educational Services

About the position

The Instructional Designer at MedCerts will play a pivotal role in the design and development of self-produced eLearning content, focusing on enhancing the delivery of all training programs offered by the organization. This position requires a creative and innovative approach to learning solutions, utilizing various methods and tools to create engaging educational experiences. The Instructional Designer will conduct regular needs assessments to ensure that the materials developed effectively address learner needs and close any performance gaps. Additionally, the role involves contributing to script and assessment writing for different course elements as needed. As a key member of the instructional design team, the Instructional Designer will collaborate closely with project managers, subject matter experts (SMEs), editors, learning technologists, and interactive media developers. This collaboration aims to revise and create new courses that are not only effective but also highly engaging and compliant with quality standards. The focus will be on maintaining and developing courses in various fields, including IT, soft skills, and project management. Candidates should be adept at creating dynamic and exciting learning content, with a strong emphasis on user-centered design, user experience (UX), and accessibility for all learners. The Instructional Designer will also mentor and support contracted SMEs throughout each project, establishing operational standards for all contractors. In some instances, the Instructional Designer may serve as an instructor, necessitating the maintenance of relevant credentials as required by licensing and regulatory authorities. This role is essential in ensuring that all instructional content aligns with pre-established objectives and knowledge domains set by third-party credentialing authorities, while also meeting the needs of employers and academic partners.

Responsibilities

• Collaborates with Product Team members and external contractors to create, revise, and improve high quality, engaging eLearning content.
• Responsible for establishing the instructional design for all new IT, Soft Skill, and other (non-healthcare) course/module builds.
• Rapidly gain understanding of production and product delivery capabilities and ensure all design strategies align with these capabilities.
• Responsible for specialization program and course builds within external 3rd party eLearning platforms.
• Writes or coordinates efforts to write unique assessments and option-level feedback as required for each offering.
• Collaborates with Project Manager and offshore team for elements builds.
• Continuously evaluate ID standards, techniques, and concepts to improve our instructional content through innovation and best-practices.
• Assist in identifying, qualifying, and on-boarding contracted resources for new and ongoing projects.
• Leverage AI Course Authoring Tool to create content/storyboards independently and with other resources.
• Strategically partner with the Project Manager to ensure projects are clearly defined, planned, and delivered on time and on budget.
• Maintain a forward-thinking approach to solving eLearning challenges and be receptive to new ways to improve content and delivery.
• Work closely with SMEs to provide overall direction on assigned development projects, maintaining communication with all team members and coordinating meetings as needed.
• Ensure all MedCerts instructional content complies with accessibility standards.
• Create supplemental learning resources to fill content gaps and address deficiencies in training materials.
• Write scripts to be used in various course elements.

Requirements

• Must hold a minimum of a bachelor's degree in Instructional Design, Education, or related field.
• 1+ years of experience in the field of Instructional Design, curriculum development, or eLearning content creation.
• Knowledge of instructional theory, including assessment.
• Proficiency with learning management systems (LMS).
• Superior verbal and written communication skills.
• Explicit accuracy and attention to detail in delivery of information.
• High comfort level with the use of technology for communication and task completion.
• Ability to prioritize and manage multiple simultaneous deadlines.
• Able to produce quality content within expected timelines.
• Must be 100% committed to Quality Assurance.