Eagle Fire - Charleston, SC
posted about 2 months ago
Eagle Fire Inc. is seeking an Instructional Designer / Technical Writer to join our team in Charleston, SC. Since 1987, we have established ourselves as a leading provider of fire protection and life safety services across six states. This role is crucial in creating, writing, and editing various publications, including manuals, standards, procedures, videos, eLearning materials, and other related documentation. The successful candidate will work closely with subject matter experts (SMEs) to develop and maintain high-quality business, technical, and training materials that adhere to our stringent documentation standards. In this position, you will be responsible for developing written content such as standard operating procedures, manuals, and quick guides using word processing software. You will also create digital content, including graphics, videos, and animations, to support training delivery through multiple Learning Management Systems (LMSs). Your role will involve publishing and deploying training materials using eLearning software while ensuring compliance with established corporate standards regarding order, style, terminology, and quality. Additionally, you will review existing publications, recommend revisions, and maintain the Documentation Management System and other tools used for corporate documentation. The ability to coordinate multiple projects simultaneously while meeting deadlines is essential. This position requires a self-starter who can work independently, problem-solve, and manage time-sensitive projects effectively.