Instructional Designer, USIS Sales

Equifax - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Administrative and Support Services

About the position

As a member of the Equifax University Team, the Instructional Designer will have the opportunity to advance and refine ongoing developmental training opportunities for various roles across Equifax USIS, with a strong focus on Sales roles. They will be responsible for generating effective, engaging training content through working closely with Leaders and Partners to diagnose learning needs, identify appropriate training solutions, and design and develop learning experiences to facilitate achievement of the business unit's goals.

Responsibilities

• Lead projects and influence leadership and stakeholders, primarily across the USIS sales organization
• Consult and collaborate with subject matter experts on course design and development for skills, products, tools, and industry acumen
• Investigate available training methods and procedures to determine the most effective manner by which to meet specific learning needs
• Develop new learning experiences including instructor-led courses, interactive eLearning, and practical application exercises using modern tools and techniques and adult learning best practices
• Collaborate with instructional designers to create, refine, and maintain learning experience governance, templates, and standards
• Measure and track learning completions, feedback, and ROI to drive future training prioritizations

Requirements

• Minimum 5 years of professional experience, particularly learning development experience in a corporate environment, preferably in Technology, Financial Services or Sales organizations
• Minimum 2 years of experience as an Instructional Designer
• Demonstrated knowledge of current training and adult learning theories and practices, instructional design models, and e-learning standards (e.g. SCORM, ADDIE, SAM)
• Experience with consultation and the assessment of learning needs, proposing, designing, developing, delivering and measuring success of learning solutions
• Ability to perform research and ask smart questions to learn new content and concepts quickly, as you may be developing training on advanced concepts or products previously unfamiliar
• Demonstrated ability to communicate complex concepts concisely and clearly and to convert technical or complex information and concepts into easily understandable content
• Strong organizational, communications, relationship and project management skills, with the ability to meet tight deadlines, manage multiple projects, and prioritize tasks; ability to work with cross functional teams and leaders at all levels
• Collaboration skills including the ability to integrate and act upon the diverse perspectives of business unit managers, instructional designers, corporate HR and external vendors
• Strong eye for modern design aesthetic and an ability to follow a style guide and governance to maintain brand and learner experience
• Proficiency with eLearning, video editing, and presentation software - Articulate 360 including Rise and Storyline required
• Business acumen and understanding of the impact of training on overall corporate performance
• Excellent verbal, written, and presentation skills

Nice-to-haves

• Bachelor's degree in related discipline
• Previous experience and/or knowledge of B2B selling principles and the ability to understand the challenges that the sales team encounters is a plus
• Experience with Camtasia
• Experience as an LMS administrator, preferably Brainshark