Instructional Designer

University of New Hampshire

Full-time - Mid Level

Educational Services

About the position

The Instructional Designer position at UNH CPS is responsible for developing and supporting online and hybrid courses, ensuring excellence in teaching and learning as mandated by the New Hampshire Division of Health and Human Services. This role involves collaboration with instructors across various disciplines, managing course development processes, and providing training on educational technologies.

Responsibilities

• Provide high quality instructional design practices in developing or redesigning courses in online/hybrid/face-to-face formats using established course templates.
• Support instructors with diverse educational disciplines from DHHS/DCYF, Instructor Coaches, and the College, as well as from other partner institutions.
• Provide effective support in a variety of formats including in person and at a distance (email, phone, live chat or webinar).
• Manage course development process for assigned courses meeting tight deadlines.
• Work with instructors and SMEs to meet those deadlines.
• Track the progress of each instructor/course and communicate with the hiring supervisor as needed.
• Perform quality assessment on courses based on end of course evaluations.
• Consult with instructors as needed to identify improvements for their courses including resources, best practices, and delivery techniques with attention to universal design principles.
• Collaborate with colleagues within the CWEP and College's Instructional Design team to research and recommend new tools, methodologies, processes, and resources to support the work of instructors and the college in relation to online/hybrid courses and the learning management system.
• Develop and deliver training for instructors on educational technologies and online pedagogy.
• Develop and manage documentation and resources in a variety of formats including print, graphics, audio, video, and interactive learning modules.
• Manage and update content shared on websites for both instructors and students.
• Serve on committees and/or task forces as needed.

Requirements

• Bachelor's degree in instructional technology, online education, adult learning, higher education, or a closely related field.
• 5 to 7 years of relevant experience, including at least 3 years of instructional design experience.
• Working knowledge of instructional design theory and practice, particularly in relation to delivering online/hybrid courses to adult students.
• Experience developing courses in Moodle and Canvas or other similar learning management systems.
• Demonstrated ability to work with instructors from a variety of academic disciplines and technological skills.
• Ability to master new technologies quickly.
• Proficiency with multi-media software, interactive video/audio production.
• Experience with web-conferencing tools (e.g. Microsoft Teams or Zoom), and Microsoft Teams apps.
• Introductory knowledge of HTML and web design principles, and ADA and WCAGs.
• Ability to manage multiple projects and consistently meet strict deadlines.
• Excellent presentation, communications, problem-solving, interpersonal and organization skills.

Nice-to-haves

• Master's degree in instructional design or closely related field.
• Experience teaching/training adult learners.

Benefits

• Medical insurance
• Dental insurance
• Retirement plan
• Tuition assistance
• Paid time off